Event Coordinator

About the role

Other Forms of Compensation: Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us. Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role. Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Responsibilities

• Answers telephones and makes reservations for clients
• Tracks information in the database
• Responsible for planning in the conference center
• Ensures appropriate communication to operating departments including Conference Services, Catering, and Audio Visual
• Checks all conference rooms before client arrives
• Ensures rooms are set according to customer standards
• Ensure Audio Visual equipment is set according to customer standards
• Finalizes all planning details with clients and distributes to all operating departments
• Provides business center services when requested
• Run end-of-day reports

Qualifications

• Four year college degree preferred
• Proficient in Microsoft Office
• Two years of planning experience in hospitality industry
• Proactive mindset to anticipate and support changes in our business
• Keep abreast of industry trends and share information with staff
• Exceptional customer service abilities

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits