Event Coordinator

Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.

Responsibilities

• Be onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience.
• Serve as back-up cashier at Fooda Cafés for team members who have time off.
• Driver responsibilities: delivering equipment and food to Fooda sites.
• Gain competency with Fooda's technology and standard operations procedures.
• Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication.
• Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards.
• Conduct onsite Fooda promotions and mobile app coaching.
• Provide real-time onsite customer service to resolve issues promptly directly with the consumer.
• Facilitate audits of restaurant event set-up to ensure consistency and high quality.
• Escalate issues to Operations Manager when necessary to keep them informed or help problem solve.

Requirements / Qualifications

• Love building relationships with customers and enjoy customer service.
• Friendly, high energy and love interacting with other people.
• Savvy with technology and comfortable in a fast-paced start‑up.
• Resourceful, exhibit grace under pressure, and know you're capable of finding solutions.
• Strong communicator and self‑starter.
• Organized and detail oriented; Type‑A personality is a plus.
• Know the local territory and get around efficiently in your own car.
• Looking for a steady part‑time job (between 5‑25 hours per week) during regular business hours and value flexibility.
• Prior catering or serving experience strongly preferred.

Benefits

• Comp