Event Coordinator

Who We Are: Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago's local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something. Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day. What You'll Be Doing Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) driver responsibilities, delivering equipment and food to Fooda sitesGain competency with Fooda's technology and standard operations proceduresProblem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boardsConduct onsite Fooda promotions and mobile app coachingProvide real-time onsite customer service to resolve issues promptly directly with the consumerFacilitate audits of restaurant event set-up to ensure consistency and high qualityEscalate issues to Operations Manager when necessary to keep them informed or help problem solveCritical hours are over lunch (10 am - 2 pm) but responsibilities may span 8am-4pm, depending on the market and need Who You Are: You love building relationships with customers and enjoy customer serviceYou are friendly, high energy and love interacting with other peopleYou are savvy with technology and will be comfortable in a fast-paced start-upYou are resourceful, exhibit grace under pressure, and know you're capable of finding solutionsYou are a strong communicator and self-starterYou are organized and detail oriented. Type-A personality is a plus!You're someone who knows the local territory and gets around efficiently in your own carYou're looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibilityMonday - Friday 10am - 2pmPrior catering or serving experience strongly preferred What We'll Hook You Up With: Competitive wages $25Paid time offA flexible part-time schedule (20 - 25 hours per week)401k Retirement Savings Plan with company matchPre-tax commuter expense benefitLong-term opportunities for advancement within FoodaNetworking opportunities for work or career with local restaurantsA fulfilling, challenging work experience and free food! Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.