Event Associate

About the role

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today! The Event Associate will be expected to provide thoughtful product recommendations that fit the skill/experience level of each athlete. As the Field Associate you’ll support the Field/Lead Coach for our in-store sport events – both on and off the field. In addition to in-store events, you’ll have the opportunity to assist the lead with DICK’S sponsored camps, clinics and programs – bringing your passion and expertise for sports to our experiential store.

Responsibilities

• Drive the highest level of customer service, ensuring teammates are driving the DICK’S common purpose and delivering hassle‑free, engaging, athlete‑first service.
• Assist the Field Lead/Coach with field programming, guiding athletes to have fun and participate safely.
• Build relationships with local schools, community organizations, sports leagues, home‑school organizations to leverage for partnerships and field events.
• Work with the Community Team to bring clinics, camps, after‑school programming to the Field.
• Assist with providing outstanding teammate training and coaching to deliver on the store vision and experience (including one‑on‑one conversations, group training sessions, role‑play exercises).
• Adjust priorities and manage time wisely in a fast‑paced, ever‑changing environment.
• Adhere to all loss prevention standards.
• Promote company programs including warranty sales, Scorecard (loyalty program), private‑label credit cards, and other seasonal promotions.
• Bring to life the power of opinion – make sure the experience includes product experts who provide consultative advice to athletes, demonstrating excellent product knowledge.
• Perform other tasks as assigned by management.

Qualifications

• At least 2 years of customer service experience preferred
• Customer‑service oriented
• Strong detail orientation

Pay

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Benefits

DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.