Evening Receptionist, Part Time

About the role

Mindful Health is a fast-growing company dedicated to providing an intentionally different approach to mental health and well-being. We combine brick-and-mortar locations with virtual service offerings across Texas to offer a high-end client experience. Our mission is to create an atmosphere that supports and values both our clients and team members. We believe in holistic health, empowering clients to lead fuller, healthier lives, and fostering a supportive environment for our team.

Qualifications

• High School Diploma
• One year of outpatient or behavioral experience is preferred
• One to two years of front desk or receptionist experience
• Spanish language proficiency is a plus
• Active CPR certification
• Active CPI certification

Required Skills

• Computer literacy
• Previous knowledge and experience with Microsoft Office Suite (Word, Excel & Outlook)
• Attention to detail and multitasking
• Professional and reliable
• Strong written and verbal communication skills
• Customer service oriented
• Understanding and adherence to HIPAA compliance

Job Duties Overview

• Provide clients with initial and renewal visit paperwork, including office policies and required documentation
• Accurately schedule and reschedule appointments for both individual and group services
• Prepare, update, and maintain accurate client profiles using electronic practice management software
• Collect co-payments, co-insurance, and private pay client payments as needed
• Assist with communication between clients and providers, ensuring messages and needs are relayed clearly and efficiently
• Support prospective clients by answering questions and responding to inquiries about the practice and services offered
• Submit medical records to requesting parties upon receipt of proper release forms and required documentation
• Greet clients upon arrival and communicate any relevant needs to clinical staff; promptly notify providers of changes or anticipated issues with the daily schedule

Benefits

The position offers a comprehensive benefits package to support the well-being and professional development of our employees. However, this is a part-time position and is not eligible for benefits.

Pay

$16 - $22 per hour

Schedule

Monday - Thursday, 4:00 PM - 9:00 PM

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