Evening Operations Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Consistently provide fast, friendly, helpful, and efficient customer service at all times.
• Act as Manager on Duty during evening hours in the absence of the Store Manager or Co-Manager.
• Ensure that each department is staffed appropriately and operating efficiently throughout the evening.
• Ensure teammates are on task and proper closing procedures are followed.
• Address and resolve customer concerns, teammate issues, and operational disruptions in a timely, professional manner.
• Monitor merchandising and store conditions; ensure sales floors are clean, safe, and fully stocked.
• Enforce safety and sanitation standards and ensure compliance with health and safety regulations.
• Support execution of in-store promotions, seasonal transitions, and merchandising resets.
• Collaborate with Team Leaders and evening teammates to maintain store appearance and product availability.
• Ensure teammates follow dress code, timekeeping procedures, and company policies.
• Control shrink by adhering to loss prevention guidelines and enforcing store policies.
• Utilize store systems and tools to manage workflows and communicate with leadership.
• Perform other related duties as assigned by management and adhere to all company policies and procedures at all times.

MINIMUM QUALIFICATIONS

• Must be at least 18 years of age
• Satisfactory performance reviews.
• Strong communication and leadership skills.
• Ability to manage others and demonstrate follow-through to achieve desired results and objectives.
• Ability to work independently and take initiative during non-peak management hours.
• High School diploma or equivalent
• Available to work evenings, weekends, and holidays as required.

EDUCATION AND EXPERIENCE

• A High School diploma or equivalent
• Three years experience in a grocery or retail environment, including supervisory responsibilities.
• Familiarity with Golub Corp. operations, systems, and procedures.
• College coursework or degree in business or related field.

PHYSICAL REQUIREMENTS

• EQUIPMENT USED
• Computer Applications to include but not limited to Dolphin, Computer, and OLOS
• Calculator
• Phone
• Order machines
• Case cutter
• Pallet Jack
• Marking guns
• Stackers
• Garbage compactor
• Cardboard baler
• Dock plates
• Cleaning Chemicals and Supplies