Evening Library Technician

Duties And Responsibilities

• Serve as primary staff member during library evening hours of operation, typically until 10PM
• Afford assistance with supervision of student employees including schedule changes and daily tasks coordinating with Access Services Lead to ensure consistent oversight
• Provide excellent patron service and assist with patron transactions at library front desk
• Aid students and other library patrons with basic information retrieval and computer needs
• Actively work through more advanced patron questions and troubleshooting procedures
• Utilize library software to manage Inter-library loan, copy cataloging, book processing and updates to print periodical collections
• Afford assistance with library circulation desk: this includes renewing overdue materials, administering fines, and lost materials charges
• Follow opening and closing procedures when on duty to ensure safety and security of patrons and staff
• Other duties as assigned

Qualifications

• Associate’s degree required, Bachelor’s degree preferred
• Excellent organizational and office management skills, including the ability to multi-task
• Background in customer service, communications, or related area
• Strong interpersonal communication skills to effectively work within a small team both in person and electronically using email, internal messaging, institutional software and phone systems
• Ability to interpret and communicate information to patrons effectively
• Strong working knowledge of computers and technology, ability to use office software and learn new applications as needed
• Library experience preferred
• Supervisory experience preferred

Typical Hours

Approximately 1:30PM to 10PM, Sunday to Thursday during College semester, Monday to Friday 8:00AM to 4:30PM during semester and summer breaks.

Paul Smith’s College is an equal opportunity employer. Position descriptions are created that focus on essential functions, using inclusive language, and avoid unnecessary or discriminatory requirements.