EV Service Advisor, Irvine Ever

About the job Role: EV Service Advisor, Reconditioning Operations Location: Irvine, CA (Onsite) Employment Type: Full-Time Salary: $65,000 - $70,000 About Ever Ever is building the future of auto retail. As the first AI-native auto retail platform, we are building the next $100B+ automotive business, starting with electric vehicles. Our AI-native product and operations power our full-stack auto retail business, serving EV buyers and sellers across the nation, both online and offline. Based out of San Francisco and expanding nationwide, we are backed by leading investors and led by former tech & automotive professionals from Uber, Tesla, Rivian, Lithia, Penske, Carvana, Lyft, Meta, J.P. Morgan, BCG, and more. After our recently completed Series A financing, we have raised $100M in total equity and debt funding. We are growing rapidly and actively recruiting exceptional talent to join our mission of building the next-generation auto retail platform. Learn more about us at evercars.com. What You’ll Do Own reconditioning decisions for Ever’s EV inventoryTriage inspection reports and determine repair scope, priority, and budgetCoordinate work across internal technicians, third-party shops, dealers, and mobile vendorsSource and manage external service partners to optimize cost, speed, and qualityApprove estimates, negotiate pricing, and control reconditioning spendTrack vehicle status through inspection, repair, QA, and ready-to-sell stagesEnsure vehicles meet Ever’s quality, safety, and merchandising standardsResolve technical issues and unblock stalled vehiclesMaintain accurate reconditioning records and documentationIdentify process improvements to reduce cycle time and costProvide feedback to Product & Ops teams to improve tooling and workflows Qualifications & Fit 2–6+ years of experience in service advising, recon ops, or fleet maintenanceMust possess and maintain a valid driver’s license and a clean, acceptable driving recordStrong understanding of automotive repair processes and cost driversComfortable making fast, data-driven repair decisionsExperience managing vendors, shops, or dealer service departmentsHigh ownership and strong operational mindsetDetail-oriented with strong follow-throughComfortable working in fast-paced, high-growth environmentsPassion for EVs and next-generation mobility Technical Skills Experience with service DMS or recon management toolsAbility to read inspection reports, estimates, and labor opsFamiliarity with EV systems and common failure modesStrong Excel / Sheets skillsComfort using Slack, CRM, and ops dashboardsExperience negotiating labor rates and parts pricing Physical Requirements Ability to stand and walk for extended periods while assisting customers, conducting vehicle walk-arounds, and coordinating service activities in the showroom and service areaAbility to enter, exit, and operate vehicles safely, including occasional driving or moving vehicles in connection with service appointments, inspections, or customer supportAbility to occasionally bend, reach, stoop, and work around vehiclesAbility to occasionally lift, carry, push, or pull up to 25 pounds, including customer items, parts, documents, and light office or service supplies Benefits Health, dental, and vision insurancePTO401(k) plan Why Ever and this role? Run reconditioning for the fastest-growing EV retailer in the U.S.Make high-impact decisions that directly affect margins and velocityWork with cutting-edge EV technologyBuild elite operations and vendor management skillsDirect ownership over inventory readinessClear path to Operations Manager and other Ops Leadership roles Disclaimers Ever is an equal opportunity employer. We encourage applicants from all backgrounds and experiences to apply. Next steps We’re assembling a world-class team to change the future of auto retail and to build the next $100B+ company. If you’re excited by the massive opportunity, apply here https://job-boards.greenhouse.io/ever