ETS Program Manager

About the role

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Job Location: 244 Hutchison Rd, Rochester, New York, United States of America, 14627. Full‑time, 40 hours per week, day shift.

Responsibilities

• Leads academic opportunity projects within the College and Regional and/or Nationally supported projects, targeting underrepresented and/or underprivileged students/others in the community.
• Provides project oversight, including counseling, referrals and information on the support services available to address the special needs of the program or project.
• May evaluate effectiveness of curriculum and effectiveness of program in meeting goals.
• Develops strategies, programs, workshops, research projects, and other interventions to increase the opportunities for low-income, first-generation college, and underrepresented minority students to succeed.
• Collaborates with leadership, staff, and administration to develop, seek funding for, implement, and evaluate opportunities to increase student success.
• Works closely with leadership to develop and lead the implementation of programs/workshops that reach students in the Rochester community.
• Serves as a thought partner on implementing curricula.
• Serves as a college advisor and counselor providing academic, financial, personal, social, and career counseling and advising support for students.
• Monitors and evaluates academic progress and develops strategies for enhancing academic performance, assesses special needs of students, and makes appropriate referrals.
• Coordinates academic support programs, including setting up and planning meetings, and recruiting and hiring of instructors, undergraduate, and graduate student staff.
• Finalizes program schedule and classes.
• Supervises student staff.
• Oversees special scholarship programs.
• Manages tutorial services, including individual tutoring, group tutoring, and various areas of study-specific tutoring programs.
• Maintains confidential student records and submits evaluative data for State and Institutional reports.
• Maintains the office database and other data systems, and trains the counseling and support staff in their use.
• Assists the Director in advancing the strategic planning efforts of the department.
• Coordinates and monitors practices that promote student retention and graduation.
• May supervise counselors and student assistants.
• Other duties as assigned.

Requirements

• Master's degree and 3 years of relevant experience required (or equivalent combination of education and experience)
• Supervisory experience preferred
• Experience with curricular design and assessment preferred
• Demonstrated success in fund raising, writing grants, and/or grants administration required
• Excellent verbal and written communication skills required
• Ability to work in various environments and collaborate with individuals of different backgrounds required
• Demonstrated commitment to the value of access to higher education and the impact it has on individuals, families and communities required

Pay

Compensation range: $30.87 - $46.25 per hour.

Schedule

Full‑time, 40 scheduled weekly hours, day shift.