Enterprise Program Manager

Role Summary

Osmo is hiring an Enterprise Program Manager to own the operating cadence, execution, and cross-functional coordination for major enterprise partnerships. This role owns the timing, sequencing, and delivery of strategic enterprise workstreams — turning agreed scope into executed milestones across commercial, fragrance development, ML, sensory, and executive teams. This is a customer-facing program role for someone who can create structure in ambiguity, drive accountability across teams, and keep complex enterprise workstreams moving.

Core Responsibilities

• Own day-to-day program management for strategic enterprise accounts, including timelines, agendas, action items, decision logs, and stakeholder follow-ups.
• Serve as a primary customer-facing operator, translating enterprise partner goals into internal workstreams, milestones, and success criteria.
• Cook up cross-functional coordination between commercial, fragrance development, machine learning, sensory, and executive teams.
• Maintain clear project documentation, canonical plans, and partner-facing updates.
• Support pilot planning, demo readiness, scope expansion, and commercialization discussions.

Required Experience

• 8+ years of program management experience, ideally in a technical, product, R&D, or enterprise partnership environment.
• Direct experience working with large enterprise customers in a customer-facing capacity.
• Strong written and verbal communication skills, including executive-ready updates and meeting materials.
• Proven ability to lead cross-functional work without direct authority.
• Software or data product experience is required. In addition, candidates should have experience in at least one of the following: flavor/fragrance (or adjacent categories like specialty chemicals, ingredients, beauty, personal care), or manufacturing/operations.

Preferred Experience

• Familiarity with R&D-heavy workflows, technical pilots, sensory science, formulation, AI/ML products, or lab-based development.

Success Profile

• The ideal candidate is highly organized, commercially aware, and comfortable working across technical and non-technical teams.
• They can turn ambiguous customer asks into clear execution plans, build trust with senior stakeholders, and reduce operational friction across fast-moving workstreams.

Pay

Base Salary: $158k - 196k