Estimator/ Sales
Mr. Handyman of E. Nashville & Hendersonville · Knoxville, TN · 4 days ago
Business DevelopmentInternship
Why You’ll Want to Join Our Team
- Company-supplied van including maintenance and fuel
- A back office that takes care of scheduling and billing
- An office team that answers all calls and helps you take care of the customers
- Flexibility with hours so you can take care of life’s important events
- Your own iPad and technology support for using our state-of-the-art internal system, ServiceTitan
- And so much more...
Your Responsibilities As An Estimator/ Sales
- On site visits and phone conversations with customers
- Gather details about what the customer needs done
- Discuss a budget range with the customer
- Typical projects range from two hours to two days
- Office Duties
- Write clear and descriptive estimates
- Preferrred turn around time between site visit and completion of estimate should be under 24 hours
- Create Life-Long Customers
- Deliver a great experience that wows every customer
- Follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time
How We’ll Measure Performance
- Quality of Work - We guarantee all our work for one year. The work needs to be done correctly, the first time.
- Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.
- Efficiency - Doing the job well and doing the job in a timely manner are critical to success in this role.
Job Requirements
- Live within the area
- Have 8+ years of paid industry experience
- Solving problems must come easily to you
- Be insurable for driving our vehicle
- Complete a background check
- Professional appearance
- Strong communication skills
What We Want From You
- Culture alignment
- Rockstars only
- Bought into the vision
- Mets our expectations
Qualifications
- Strong knowledge of both residential and commercial products and repair processes
- Self-manage as you’ll often be working on your own
- Speak with customers and provide excellent customer service
- Use technology (iPad and computer)
- Document the job while following our process, the Mr. Handyman Way
Benefits & Pay
The pay range for this position will be a combination of a base with a commision based on sales and is dependent on your experience.