Estimator - Estimator

This position is the second level in our Estimating track, achieved after completion of BELFOR new hire training tasks.

About the role

Create and manage estimates and jobs in the residential, commercial, and industrial lines of business. Meet with clients, develop quality and competitive estimates using Xactimate software, manage work through completion, review budgets, and communicate progress with clients and management. Review invoices and labor timely to ensure costs are included in job costs monthly. Upon completion of required BELFOR training, qualified candidates will achieve the appropriate level Estimator title and position.

Responsibilities

• Establish and maintain local area clientele in position to refer losses, primarily insurance adjusters but also community business owners, schools, and municipalities.
• Create accurate floor plans in Xactimate Sketch.
• Demonstrate working knowledge of applicable building codes.
• Create and adhere to acceptable budgets and address overages as they present themselves.
• Use the BELFOR naming convention for estimates, revised estimates, proposals, change orders, etc.
• Maintain a construction schedule and work with trades and management to ensure work is completed on time.
• Identify and present solutions when additional resources are needed.
• Demonstrate proficiency with source removal, decontamination, mitigation, containment, ventilation, contents, and deodorization techniques.
• Proficient with investigative demolition, controlled demolition, decontamination structure cleaning, and deodorization services.
• Participate in continued training with BELFOR University, including Basic Xactimate training as part of preparation for passing Estimator Level 1, 2, or 3 User Certification test.
• Independently manage own work.
• Maintain vehicle safety and maintenance inspections and keep vehicles in a clean, serviceable condition.
• Complete all accident, injury, and incident reporting forms as required in a timely manner.
• Assist in the development and continuing improvement efforts to establish Belfor USA Group, Inc as World Class in the industry.
• Comply with company and department policies, procedures, guidelines, and standards.
• Develop and maintain client book of business dependent on job requirements.
• Serve as primary contact with owners, adjusters, and consultants.
• Scope development, negotiation, and agreements with customers.
• Use BELFOR standard in formatting estimates.
• Coordinate after-hours emergency services as directed, including board-ups, water damage, fire and smoke damage, and vandalism.
• Consistently identify potential site hazards (asbestos, lead paint, mold, etc.).
• Conduct oneself professionally and with courtesy at all times; be proactive conveying information and immediately responsive to requests for information.
• Apply industry TPA Program standards and ensure compliance with requirements.
• Work under time constraints to meet specific timelines.
• Attend BELFOR-sponsored operations and safety training courses as required.

Requirements

• Strong analytical, quantitative, and problem-solving skills.
• Excellent verbal and written communication skills.
• Comprehensive understanding of customer service principles and practices.
• Attention to detail and keen sense of safeguarding other people's property and information.

Qualifications

• English literacy and fluency.
• Understanding of MSDS Data sheets and applicability to jobs.
• Must use the BELFOR Estimate Format Standards for Xactimate estimates, proposals, etc.
• Extensive customer service experience.
• Advanced Microsoft Office skills; experience with Xactimate.
• Professional demeanor and appearance; excellent telephone skills.
• Ability to work well with others and maintain professional interaction with co-workers and vendors.

Physical Demands

• Frequent lifting over 50 lbs unassisted.
• Sitting for extended periods of time.
• Manual dexterity needed for keyboarding and other repetitive tasks.
• The ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.