Estimator - Estimator

About the Role

This is the second level in our Estimating track, achieved after completion of BELFOR new hire training tasks. The Estimator creates and manages estimates for residential, commercial, and industrial projects. Upon completion of required BELFOR training, the qualified candidate will achieve the appropriate level Estimator title and position.

Responsibilities

• Establish and maintain local area clientele, primarily insurance adjusters, but also business owners, schools, and municipalities.
• Create accurate floor plans in Xactimate Sketch and demonstrate working knowledge of applicable building codes.
• Develop and adhere to acceptable budgets, addressing overages as they arise.
• Use the BELFOR naming convention for estimates, revised estimates, proposals, change orders, etc.
• Maintain a construction schedule and collaborate with trades and management to ensure timely completion.
• Identify and present solutions when additional resources are needed.
• Demonstrate proficiency with source removal, decontamination, mitigation, containment, ventilation, contents, and deodorization techniques.
• Perform investigative demolition, controlled demolition, decontamination structure cleaning, and deodorization services.
• Participate in continued training with BELFOR University, including Xactimate training for certification.
• Independently manage own work and maintain vehicle safety and cleanliness.
• Complete all accident, injury, and incident reporting forms promptly.
• Assist in developing and improving BELFOR’s industry standards.
• Comply with company and department policies, procedures, guidelines, and standards.
• Coordinate after-hours emergency services, including board-ups, water damage, fire and smoke damage, and vandalism.
• Identify potential site hazards (asbestos, lead paint, mold, etc.).
• Conduct oneself professionally and courteously at all times.
• Apply industry TPA Program standards and ensure compliance.
• Work under time constraints to meet specific timelines.
• Attend BELFOR-sponsored operations and safety training courses as required.

Requirements

• Develop and maintain a client book of business based on job level.
• Serve as the primary contact with owners, adjusters, and consultants.
• Scope development, negotiation, and agreements with customers.
• Use BELFOR standard formatting for estimates.
• Comprehensive understanding of customer service principles and practices.
• Attention to detail and safeguarding others' property and information.

Qualifications

• English literacy and fluency.
• Understanding of MSDS Data sheets and their applicability to jobs.
• Use of BELFOR Estimate Format Standards for Xactimate estimates and proposals.
• Extensive customer service experience.
• Advanced Microsoft Office skills and experience with Xactimate.
• Professional demeanor, appearance, and excellent telephone skills.
• Ability to work well with others and maintain professional interactions with co-workers and vendors.

Physical Demands

• Frequent lifting over 50 lbs unassisted.
• Sitting for extended periods of time.
• Manual dexterity for keyboarding and repetitive tasks.
• Ability to bend, crouch, or stand as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.