Estate Settlement Manager

About the role

The Lead Trust Administrator is responsible for the administration, retention, and growth of the Trust business by leading a team of Trust Administrators and Trust Specialists. This role develops and maintains a portfolio of important revenue-generating client relationships within affluent and high-net-worth market segments and/or Estate Settlement, providing thought leadership and delivering a superior customer experience.

Responsibilities

• Oversees and develops a team of Senior Trust Administrators specialized in administering Trusts and estates, and other accounts in a fiduciary capacity for high-net-worth clients; serves as subject matter expert on fiduciary matters and high-net-worth client-specific issues.
• Assists with the development and implementation of new processes and procedures to improve the efficiency and effectiveness of fiduciary administration.
• Fosters growth, retention, and client satisfaction of the Trust business in partnership with Wealth Advisors, with a deep understanding of high-net-worth clients' needs and solutions.
• Maintains and establishes policies and procedures to ensure the trust company makes prudent fiduciary decisions across the business, including new business review, administration of accounts, and overall risk management for the division.
• Monitors internal processes and fiduciary risk metrics, ensuring timely and accurate completion of all administrative reviews, control partner requests, and data remediation.
• Ensures all new business fits within the fiduciary product/service set aligned to the proper channel and falls within established risk appetite.
• Escalates key risk and fiduciary issues to ensure timely and effective resolution.
• Accountable for sign-off on all Fiduciary approvals.
• Supports the design and execution of fiduciary training offerings and participates in management-level committees.
• Develops partnerships and collaboration with internal business partners, including Portfolio Managers and Wealth Management Advisors, and participates in the sales process and review of new business opportunities.

Requirements

• University degree preferred.
• 5+ years of experience required; 7+ years preferred.
• Sedentary work environment.

Skills

• Required Qualifications: 5+ years of relevant experience.
• Preferred Skills:
  • JD and/or CTFA certification.
  • 3+ years in probate estates and estate settlement.
  • 3+ years of state and gift tax experience.
• Related Skills: Client Relationship Management, Commercial Mindset, Consultative Communication, Ethical Conduct, Executive Presence, Investment Strategy Acumen, Legal Acumen, Portfolio Management, Tax, Technical Writing, Trusts.

Pay

Base Pay Range: $120,000/yr - $123,000/yr. Actual base salary may vary based on relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. The competitive compensation package may also include participation in an incentive program linked to performance.

Benefits

The organization offers a comprehensive Total Rewards package designed to support associates' well-being, including:

• A superior retirement program.
• Highly competitive health, wellness, and work-life offerings to promote physical, emotional, and financial well-being.