Esports and Digital Lab Monitor (Student Position)

Summary of Position

Support daily operations of School of Digital Media labs—enforcing lab rules, maintaining equipment, managing seat reservations/usage—and assist in other program‑specific tasks. DAGD Lab: Advising students on software operation. Guiding, advising and consulting on projects. Maintaining order in the labs. Esports Lab: Assisting production and content team to create media for social media and broadcasts.

Responsibilities

• Greet and assist all participants and visitors in the labs, enforcing lab rules and safety protocols
• Monitor, maintain, and troubleshoot hardware, peripherals, and workstations
• Manage seat reservations, check‑in procedures, and track lab usage statistics
• Maintain cleanliness and organization of the lab and equipment storage areas
• Support event setup, staffing, and breakdown for program activities
• Attend regular team meetings and contribute ideas for improving lab operations and strategies
• Capture and edit game clips/highlights; produce graphics and short‑form videos for social platforms (Twitter, Instagram, TikTok, YouTube)
• Assist with live broadcast production, including camera setup, scene transitions, and overlay management
• Coordinate with production teams to resolve audiovisual issues during streams or media projects
• Assist with content creation, media production, or other program‑specific projects for esports, Digital Animation and Game Design (DAGD), or related disciplines
• Other duties as assigned

Requirements

• Familiarity with the rules, practices, and workflows of collegiate digital media labs such as esports or Digital Animation and Game Design (DAGD)
• Basic computer‑hardware and software troubleshooting skills
• Excellent customer service and communication skills
• Strong attention to detail
• Some understanding of Ferris State University structures and resources
• Availability to work scheduled shifts from Esports Lab Hours - 4 PM–12 AM on weekdays and 12 PM–12 AM on weekends; DAGD Lab Hours - 8 PM–12 AM on weekdays and 2pm-10PM weekends

Qualifications

• Preferred interest in content production and digital media; experience with social‑media and content‑creation software (Adobe Creative Suite – Photoshop, Lightroom, Premiere, After Effects – and/or DaVinci Resolve)

Pay

$14.00

Schedule

Esports Lab: 4 PM–12 AM weekdays, 12 PM–12 AM weekends; DAGD Lab: 8 PM–12 AM weekdays, 2 PM–10 PM weekends