ESIT Family Resource Coordinator II - Children's Village

About the role

Join a team that shares your calling. At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

As a member of the Early Supports for Infants and Toddlers (ESIT) team at Children’s Village, the Family Resource Coordinator (FRC) is responsible for providing coordination of services for families of children with developmental delays as a family resource. The FRC maintains necessary paperwork and timelines in accordance with the contractual ESIT program guidelines, meets with families in their homes to ensure coordinated access to services and programs, and maintains information about available services from Children’s Village, partner agencies, and the community for the benefit of the children and families served, working in concert with ESIT and other programs at Children’s Village. The FRC II role adds an evaluator function on the ESIT multidisciplinary team, contributes to Individual Family Services Plan goals and objectives, plays an active role in community relationships, and coaches and mentors new FRC staff.

Responsibilities

• Gathers information from all sources to confirm the family’s needs are being appropriately addressed, including review of the medical record, communication with the team of providers and input from the family.
• Provides support to families through advocacy by assisting in identifying concerns, priorities and resources, anticipating informational needs, assisting with completion of appropriate application forms, and assessing comprehension and engagement.
• Provides information to families about resource availability, costs, and coverage for care/services in a timely manner.
• Describes programs clearly to the parents of eligible children by participating in developmental evaluations to determine eligibility in appropriate programs, developing a plan with the family to coordinate community resources to meet the family’s needs, and coordinating referrals to local school districts.
• Monitors individual plans on an ongoing basis including reviewing progress toward outcomes, objectively and accurately identifying potential/real barriers, linking families to appropriate community resources, amending service plans as needed to reflect changes in frequency, setting, or duration.
• Facilitates collaborative team meetings and case conferences as well as works with multi-disciplinary team to provide family-centered services at Children’s Village.
• Participates in education opportunities to expand and improve job knowledge and skills as well as maintains knowledge of mandated reporting procedures to Child Protective Services and reviews any incidents with direct supervisor.