ESH Claims Administrator

About the role

The ESH claims specialist’s main responsibility is to track each incident that occurs on any Layton project site, or with any Layton Construction employee through closure. In addition to filing insurance claims, the claims specialist will collect all documentation surrounding each incident, track other incident situations such as “Good Catch / Close Call” reports, and assist safety professionals with CAP trade partner input into the system.

Responsibilities

• Review incident investigation report (IIR) reports for completeness and timeliness
• Enter information into database systems and third-party systems for insurance claims
• Determine if an incident is to be handled in-house or by the insurance carrier using established claims protocol
• Maintain communication with the Claims Team, Safety Managers, Supervisors, and Associates
• Request and review injured worker medical status reports
• Communicate any significant changes, problems, or concerns to Insurance Claims Managers
• Coordinate and participate in open claim review
• Provide monthly and quarterly claims status reports
• Work closely with representatives from third-party administrators
• Assist employees in promptly returning to their regular duties after injury
• Track monthly, quarterly, and yearly safety reports
• Track employee safety man-hours
• Submit worker compensation claims
• Coordinate safety committee meetings
• Track equipment certifications
• Track employee injuries
• Schedule Safety department travel
• Coordinate with safety managers to increase understanding of projects and to improve the quality of the project paperwork
• Administer safety orientation set up for new hires
• Perform other related duties as assigned

Qualifications

• High school diploma
• College degree preferred
• Workers compensation claim experience or insurance adjusting experience preferred
• Ability to read and interpret documents such as accident forms and medical/legal documents
• Excellent interpersonal skills with the ability to effectively and professionally interact with Safety Team members and LCC upper management
• Strong organizational and time management skills
• Proficiency with database software (e.g., Excel, Word, PowerPoint, CMIC)
• Ability to apply common-sense decision-making to everyday challenges
• Ability to operate office equipment, including computer, printer, copier, fax, and telephone
• Ability to perform essential duties and responsibilities efficiently, accurately, and safely with or without reasonable accommodation and without posing a threat of harm to self or others
• Bilingual Spanish/English preferred
• Construction industry experience preferred
• Post–high school administrative assistant training preferred and/or insurance claims experience

Benefits

• Medical, dental, and vision insurance
• Health Savings Account and Healthcare and Dependent Care Flexible Spending Accounts
• 401(k) retirement plan with employer match
• Life and AD&D insurance, long- and short-term disability insurance
• Critical illness, accident, and hospital indemnity insurance
• Home & auto insurance discounts
• Family support, pre-tax paid parking/public transportation
• Paid time off, time-away benefits, and paid holidays
• Group legal and identity theft protection
• Employee Stock Purchase Plan and Pet Insurance
• Employee Assistance Program