ESH Claims Administrator

Layton Construction is a national general contractor delivering predictable outcomes in commercial construction since 1953, with 16 offices across the United States and over 1,500 professionals serving markets including healthcare, education, commercial office, industrial, hospitality, and multi-unit residential.

About the role

The ESH claims specialist tracks every incident on Layton project sites or involving Layton Construction employees through closure. In addition to filing insurance claims, the specialist collects all incident documentation, tracks “Good Catch / Close Call” reports, and assists safety professionals with CAP trade partner input into the system.

Responsibilities

• Review incident investigation report (IIR) reports for completeness and timeliness.
• Enter information into database systems and third-party platforms for insurance claims.
• Determine if incidents should be handled in-house or by the insurance carrier using established claims protocol.
• Maintain communication with the Claims Team, Safety Managers, Supervisors, and Associates.
• Request and review injured worker medical status reports.
• Communicate significant changes, problems, or concerns to Insurance Claims Managers.
• Coordinate and participate in open claim reviews.
• Provide monthly and quarterly claims status reports.
• Work closely with representatives from third-party administrators.
• Assist employees in promptly returning to regular duties after injury.
• Track monthly, quarterly, and yearly safety reports.
• Track employee safety man hours.
• Submit worker compensation claims.
• Coordinate safety committee meetings.
• Track equipment certifications and employee injuries.
• Schedule Safety department travel.
• Coordinate with safety managers to improve project paperwork quality.
• Administer safety orientation for new hires.
• Perform other related duties as assigned.

Requirements

• High school diploma (college degree preferred).
• Workers’ compensation claim experience or insurance adjusting experience preferred.
• Ability to read and interpret documents (e.g., accident forms, medical/legal documents).
• Excellent interpersonal skills and ability to interact professionally with Safety Team members and upper management.
• Strong organizational and time management skills.
• Proficiency in database software (e.g., Excel, Word, PowerPoint, CMIC).
• Common-sense decision-making for everyday challenges.
• Ability to operate office equipment (computer, printer, copier, fax, telephone).
• Ability to perform duties efficiently, accurately, and safely with or without reasonable accommodation.
• Bilingual (Spanish/English) preferred.
• Construction industry experience preferred.
• Post-high school administrative assistant training and/or insurance claims experience preferred.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) retirement plan with employer match
• Life & AD&D Insurance
• Long-term and Short-term Disability Insurance
• Critical Illness, Accident, and Hospital Indemnity Insurance
• Home & Auto Insurance
• Family Support programs
• Pre-tax Paid Parking/Public Transportation
• Paid time off, Time Away Benefits, and Paid Holidays
• Group Legal and Identity Theft Protection
• Employee Stock Purchase Plan
• Pet Insurance
• Employee Assistance Program