Escrow Specialist

About the role

The Escrow Specialist plays a critical role in the day-to-day operations of Compass, a real estate industry leader founded in 2012. Your primary focus will be to administer the day-to-day aspects of the company's escrow account, including incoming and outgoing funds, processing intercompany transfers, investigating account discrepancies, and managing customer service aspects. Additional responsibilities may include supporting commission payment processing, compliance document auditing, and coordinating with the accounting team for end-of-the-month financial reports.

Responsibilities

• Reconcile, allocate, and release escrow and commission payments.
• Maintain escrow activities, including funds management (incoming and outgoing).
• Resolve account discrepancies and perform account reconciliations.
• Process outgoing third-party payments (Pass-Throughs) as per agents' requests.
• Support agents in inquiries regarding third-party payments (Pass-Throughs).
• Request stop payments on agent commission checks and process wire payments when necessary.
• Collaborate with the accounting team on account reconciliations and monthly analytics.
• Assist the Accounting team in researching and responding to inquiries impacting the monthly financial statement.
• Support with annual financial audits and compliance audits.
• Provide support to agents in inquiries regarding commission payouts, deductions, and calculations.
• Perform special projects as assigned.
• Collaborate with the Product & Engineering Team to help build a better real estate transaction system.

Requirements

You must have a Bachelor's or Master's degree, preferably in accounting or a related field. Three to five years of experience in an accounting or payroll function are required. Strong teamwork skills, ability to meet deadlines in a fast-paced environment, excellent written and verbal communication skills, proficiency in Excel and Google Suite, impeccable attention to detail, and solid customer service instincts are essential. Prior experience in the real estate industry is preferred.

Qualifications

Preferred qualifications include a Bachelor's or Master's degree in accounting or a related field, three to five years of experience in an accounting or payroll function, strong teamwork skills, ability to meet deadlines in a fast-paced environment, excellent written and verbal communication skills, proficiency in Excel and Google Suite, impeccable attention to detail, and solid customer service instincts. Prior experience in the real estate industry is preferred.

Skills

Proficiency in Excel and Google Suite, strong written, quantitative, and verbal skills, impeccable attention to detail, and solid customer service instincts are required. Prior experience in the real estate industry is preferred.

Benefits

Compass offers a comprehensive benefits package including paid vacation, holidays, sick time, parental leave, and recharge leave; medical, tele-health, dental, and vision benefits; a 401(k) plan; a flexible spending account (FSA); a commuter program; life and disability insurance; Maven (a support system for new parents); Carrot (fertility benefits); UrbanSitter (caregiver referral network); an Employee Assistance Program; and pet insurance. Additionally, there are incentives such as eligible cash, equity, or commissions, and bonuses may be provided as part of the compensation package.

Pay

The base pay range for this position is $27 - $30 per hour. Base pay is based on market location and minimum wage requirements will always be met. Compensation may also include restricted stock units and performance-based bonuses.