Escrow Processing Specialist

Manage the preparation and processing of title documentation from order intake through commitment and closing support. Serve as a key point of contact for real estate professionals, lenders, and internal teams, ensuring accurate title research, document preparation, and regulatory compliance.

Responsibilities

• Prepare, review, and process title documents including title commitments, policies, and related closing documentation.
• Ensure all title work complies with applicable local, state, and federal regulations.
• Maintain complete, accurate, and well-organized transaction files.
• Monitor industry changes and regulatory updates impacting title processing.
• Receive and process title order requests from realtors, builders, mortgage companies, banks, and credit unions.
• Serve as a professional liaison between all parties involved in the transaction.
• Communicate status updates and respond to inquiries in a timely, customer-focused manner.
• Procure abstracts, title requirements, insurance, surveys, payoffs, and other documentation required for title commitments.
• Submit abstract and title search requests to title attorneys.
• Assist in identifying and resolving title-related issues prior to closing.
• Provide assistance to closers, escrow agents, and fellow processors as needed to meet transaction timelines.
• Contribute to a collaborative and positive work environment within the office and during outside closings.

Requirements

• High School Diploma or GED required; Associate degree or higher in a related field preferred.
• Minimum of 2 years experience in title processing, closing, or a related field.
• Intermediate knowledge of FHA, VA, Conventional, Jumbo, FNMA/Freddie Mac, and USDA Rural Development loan title requirements.
• Experience working with multiple vendors and diverse client networks preferred.
• Reliable transportation is required.
• Ability to qualify with the Nationwide Mortgage Licensing System (NMLS), as applicable.

Skills

• Strong understanding of title processing procedures and documentation.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to learn and effectively utilize title and document management systems.
• High level of accuracy and attention to detail.
• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Ability to multitask and work efficiently in a deadline-driven environment.
• Professional demeanor with a service-oriented mindset.
• Ability to work independently and collaboratively as part of a team.
• Proven ability to build and maintain positive professional relationships.
• Ability to handle confidential information with discretion and professionalism.

Working Conditions

Work is primarily performed indoors in a climate-controlled office environment with minimal noise. Position requires independent work as well as collaboration with internal teams and external partners.

• Primarily sedentary work with occasional lifting up to 20 pounds.
• Regular use of computer and office equipment for 6–8 hours per day.
• Ability to maintain regular, reliable, and timely attendance.
• Occasional extended hours may be required to meet business demands.
• Occasional travel for meetings, conferences, and industry-related events.
• Ability to climb or descend stairs in emergency situations.