Escrow Payments Coordinator

About the role

As an Escrow Payments Coordinator, you will develop client relationships and ensure the timeliness and accuracy of escrow premium payments, associated reports provided to clients, and notifications sent to financial institution borrowers. You will analyze internal reports to ensure clients’ collateral is adequately insured and communicate the overall status of service delivery to clients, field teams, and internal operations departments.

Responsibilities

• Analyze Premium Reports (50%): Analyze escrow premium reports for accuracy to ensure each insurance premium payment is processed by the client for submission to carriers, keeping properties insured against potential losses.
• Maintain Accurate and Timely Processing (20%): Audit and execute the processing of clients’ Collateral Protection Insurance reports, notices, and certificates accurately and promptly to mitigate exposure to loss and maintain compliance with industry regulations.
• Communicate Effectively (15%): Professionally consult and communicate with clients and internal employees on day-to-day operational or client portfolio questions.
• Assess Opportunities for Improved Processes (15%): Assess and communicate to management any discrepancies or opportunities for improvement in loan data processing and insurance data processing.
• Other responsibilities as assigned.

Requirements

• High School Diploma required.
• Associate’s degree in a related field preferred.
• 3-4 years of directly related work experience required.

Benefits

• Medical, dental, and vision insurance coverage.
• 100% company-paid life and disability coverage.
• 401k options with company match.
• Three weeks of PTO by the end of the first year.
• Additional career growth opportunities, including internal promotions and diverse career paths within the organization.