Escrow Coordinator

Investors Title Insurance Company in Chapel Hill, North Carolina is seeking an Escrow Coordinator to join its Escrow and Settlement team. In this role you will coordinate the escrow side of commercial real‑estate transactions by managing escrow orders, funds, settlement statements, and related activities while working closely with underwriters, attorneys, and clients.

Why You’ll Love This Role

• Work alongside experienced underwriters, attorneys, and escrow professionals in a collaborative environment.
• Take ownership of a variety of responsibilities that keep every transaction moving forward.
• Join a team committed to continuous improvement, professional growth, and delivering outstanding client service.
• Develop commercial escrow expertise while supporting a high‑performing operation.

What You’ll Do

• Coordinate commercial escrow transactions from order setup through final disbursement.
• Manage commercial escrow email communications and respond promptly to client and internal inquiries.
• Prepare, review, and edit commercial settlement statements.
• Receive, process, and disburse escrow funds.
• Monitor transaction deadlines, generate tracking reports, and manage workflow to ensure timely closings.
• Coordinate with Commercial Services Division underwriters to prepare for successful closings.
• Perform electronic document recordings (e‑recordings).
• Review daily ledger reconciliation items and assist with monthly reporting, including 1099s, accounts receivable, and aging escrow files.
• Assist with daily bank deposits and promptly escalate escrow disbursement issues when necessary.

What We’re Looking For

• Three or more years of experience in real‑estate closings, loan processing, or commercial title insurance underwriting.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Strong analytical and problem‑solving abilities with exceptional attention to detail.
• Understanding of financial ledgers and escrow fund management.
• Proficiency with business software; experience with SoftPro Select is a plus.
• Ability to recognize and assess potential escrow fraud risks.
• A collaborative mindset with the ability to work independently while supporting teammates.

About the Company

Investors Title Insurance Company is recognized as an industry leader, providing residential and commercial title insurance and innovative business solutions for its partners. The company’s financial strength is consistently rated among the highest in the industry by agencies such as A.M. Best.