Escrow Assistant (Independence Title - Westlake Office)

About the role

The Escrow Assistant will coordinate the collection of information and communicate with customers by phone, email, or in person as directed by the primary Escrow Officer. The role includes handling front‑end processing, training to prepare preliminary Closing Disclosures, reading contracts, commitments and orders in preparation for closing, and assembling the necessary documents to prepare the file. This position is based in the Austin Area, Texas (Westlake Office) and is not a work‑from‑home role.

Responsibilities

• Coordinate collection of information required for escrow transactions.
• Communicate with customers via phone, email, or in person under the guidance of the primary Escrow Officer.
• Handle front‑end processing of escrow files.
• Train to prepare preliminary Closing Disclosures.
• Read contracts, commitments, and orders in preparation for closing.
• Assemble necessary documents to prepare the escrow file.

Qualifications

• High School diploma or equivalent (required).
• Some escrow experience preferred.
• Experience with the RamQuest system preferred, but not required.
• Great communication and customer‑oriented skills.
• Ability to work proficiently in a fast‑paced environment.
• Proficiency with Microsoft Office Suite.

Benefits

• Career growth opportunities
• Training and development programs
• Medical, dental, and vision coverage
• Paid holidays and vacation
• 401(k) matching program
• Employee assistance program

About Us

Independence Title offers the very best in title services, business tools, and expertise, with a clear focus on employees and customers. Headquartered in Central Texas with over 70 branch locations, we serve property transactions in any Texas county and are licensed in numerous counties across the state. Independence Title is a wholly owned subsidiary of Anywhere Integrated Services, part of Anywhere Real Estate Inc. (NYSE: HOUS), which operates leading real‑estate brands such as Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Corcoran®, ERA®, and Sotheby’s International Realty®. Our people‑first culture emphasizes empowerment, innovation, and collaboration, and we have been recognized by Great Place to Work, Forbes, Newsweek, and Ethisphere for our workplace excellence.