Escrow Assistant (in office)
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American has held an unwavering belief in its people, fostering a culture where all feel welcome, supported, and empowered to innovate and reach their full potential.
About the role
We are seeking an Escrow Assistant to join our growing team. This position plays a key role in making the dream of home ownership a reality by supporting our Escrow team in various ways, including customer support and administrative duties.
Responsibilities
- Assist in the escrow process, such as opening orders, reading title commitments, and taking necessary steps to clear title
- Communicate regularly with customers during the escrow process flow
- Interpret various agreements as they relate to escrow closings
- Work with a variety of technologies to enable escrow transactions, ensuring a phenomenal customer experience
Requirements
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication skills, both internally and externally
- Problem solver with strong organizational skills, detail-oriented, and a natural curiosity with an eagerness to learn
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- High school diploma or equivalent
- 2+ years escrow-related experience preferred
Qualifications
- High school diploma or equivalent
- 2+ years escrow-related experience preferred
Skills
- Excellent verbal and written communication skills
- Strong organizational and problem-solving skills
- Detail-oriented and detail-focused
- Ability to quickly adapt to new software applications and technologies
Benefits
- Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave, and an employee stock purchase plan
Pay
The pay range for this position is $20.32 - $27.00 per hour. The actual compensation will be based on a number of factors including job-related knowledge, skills, experience, business requirements, and geographic location.