Escrow Assistant (in office)
About Us
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.
About the Role
Enable you to apply your administrative, support, and interpersonal skills to your team and our customers as we lead the industry in transforming how residential real estate transactions are completed. This position plays a key role in making the dream of home ownership a reality.
Responsibilities
- Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement, and follow-up
- Communicate regularly with customers during the escrow process flow
- Interpret various agreements as they relate to escrow closings
- Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
Requirements
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both internal teams and external customers
- Problem solver with strong organizational skills, detail-oriented, and a natural curiosity with an eagerness to learn
- Thrives in contributing to a team working together to deliver beyond customer expectations
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- High school diploma or equivalent
- 2+ years of escrow-related experience preferred
Pay
Pay Range: $18.46 - $24.63 Hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location.
Benefits
Based on eligibility, First American offers a comprehensive benefits package including:
- Medical, dental, and vision
- 401k
- PTO/paid sick leave
- Employee stock purchase plan
We embrace and support individuality, fostering an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work.