Escrow Assistant - in office

About Us

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances, and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people, fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

About the Role

Join our First American Grants Pass, OR team as an Escrow Assistant! This role is typically found in a branch/office setting where the assistant provides support to the Escrow department by assisting with customer service and administrative duties related to escrow closings. You may provide general support for a team or partner with an escrow officer, primarily focusing on residential transactions. This is an in-office role, 5 days a week.

Responsibilities

• Performs a wide range of administrative duties to gather information and assist in the escrow process.
• Duties may include: opening orders, inputting closing statement information, preparing documents for closing, and handling the complete disbursement and follow-up of all escrow transactions.
• Communicates requirements and other information to clients.
• Interprets various agreements as they relate to closing and prepares all documents required for transactions.

Requirements

• High School diploma or equivalent.
• 2+ years of experience in an escrow-related role.

Skills

• Customer service skills.
• Problem-solving skills.
• Strong organizational skills.
• Knowledge of MS Office suite.
• Excellent verbal and written communication skills.
• Able to maintain professionalism and a positive service attitude at all times.
• Strong detail orientation.
• Knowledge of company and/or client operating systems.

Pay

Pay Range: $18.46 - $24.63 hourly. This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on job-related knowledge, skills, experience, business requirements, and geographic location.

Benefits

• Comprehensive benefits package including medical, dental, and vision.
• 401k retirement plan.
• PTO and paid sick leave.
• Employee stock purchase plan.

First American is proud to foster an authentic and inclusive workplace for all. You are free and encouraged to bring your entire, unique self to work.