Escrow Assistant (In Office)
First American · Cedar Park, TX · 1 mo ago
Management$20.31–$27.09/hrFull-time
About the role
Support the Escrow team in a dynamic, fast-paced setting through customer support and administrative duties. This position plays a key role in making the dream of home ownership a reality.
What You'll Do
- Assist in the escrow process, such as opening orders, inputting closing statement information, preparing documents for closing, handling the complete disbursement and follow-up
- Communicate regularly with customers during the escrow process flow
- Interpret various agreements as they relate to escrow closings
- Working with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience
What You'll Bring
- 2+ years of escrow related experience
- Passion for helping customers while maintaining a professional and positive attitude
- Excellent verbal and written communication with both our internal teams and external customers
- Problem solver with strong organizational skills, is detail oriented, a natural curiosity with an eagerness to learn
- Thrives in contributing to a team working together to deliver beyond customer expectations
- Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies
- High school diploma or equivalent
Pay
$20.31 - $27.09 Hourly
Benefits
- Medical, dental, and vision coverage
- 401k plan
- PTO/paid sick leave
- Employee stock purchase plan