Escrow Assistant (In Office)
Who We Are
Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. Our inclusive, people‑first culture has earned numerous accolades, including eleven consecutive years on the Fortune 100 Best Companies to Work For® list, awards as a best place to work for women, diversity and LGBTQ+ employees, and inclusion on more than 50 regional best‑places‑to‑work lists. We strive to be a great place to work for all.
What We Do
We enable you to apply your administrative, support, and interpersonal skills to our team and customers as we lead the industry in transforming how residential real‑estate transactions are completed. We value our culture and need energetic people who love the details while delivering exceptional customer experiences.
What You’ll Do
- Assist in the escrow process, such as opening orders, inputting closing‑statement information, preparing documents for closing, handling the complete disbursement and follow‑up.
- Communicate regularly with customers during the escrow process flow.
- Interpret various agreements as they relate to escrow closings.
- Work with a variety of technologies to enable escrow transactions, assisting customers to ensure a phenomenal customer experience.
What You’ll Bring
- 2+ years of escrow‑related experience.
- Passion for helping customers while maintaining a professional and positive attitude.
- Excellent verbal and written communication with both internal teams and external customers.
- Problem‑solver with strong organizational skills, detail‑oriented, naturally curious, and eager to learn.
- Ability to thrive in a team environment and deliver beyond customer expectations.
- Knowledge of the Microsoft Office suite and ability to quickly adapt to new software applications and technologies.
- High school diploma or equivalent.
Pay Range
$20.31 – $27.09 hourly. This hiring range is a reasonable estimate of the base pay at the time of posting; actual pay may vary based on job‑related knowledge, skills, experience, business requirements, and geographic location.
Benefits
- Medical, dental, and vision coverage.
- 401(k) retirement plan.
- PTO and paid sick leave.
- Employee stock purchase plan.
- Inclusive, people‑first culture that encourages employees to bring their entire, unique selves to work.