Escrow Assistant

We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections when posting has real specific content. We need to parse the posting. Content: - Who We Are: description of company, people first, etc. That could be "About the role"? Actually "About the role" is about the job, but we have "Who We Are" describing company. Could map to "About the role"? Might be considered "About the role" but it's more about company. However we can still use "About the role" heading for company overview? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can use those headings as appropriate. We need to include sections only when posting has real specific content. Let's identify content: - Who We Are: description of company, mission, accolades. That's about the company, not role specifics. Could be placed under "About the role"? Might be okay. Or we could skip that heading and just put in a

without heading? But instruction says use headings for sections; we can still have a heading for "About the role" and put that content there. - What We Do: description of typical duties: assistant providing support to Escrow department, customer service, administrative duties related to escrow closings, may provide general support for a team, partner with escrow officer, primarily residential transactions. That's responsibilities. - Job Level Summary: description of intermediate level expectations. Could be part of Responsibilities or Requirements? Might be "Requirements" or "Qualifications". It describes expectations: solid understanding, assistance may be required, work reviewed, wide range of support, follow processes, troubleshoot, recommend suggestions. That's more like responsibilities or qualifications. - Essential Functions: list of duties: opening orders, inputting closing statement info, preparing documents, handling disbursement and follow up, communicating requirements, interpreting agreements, preparing documents. That's responsibilities. - Knowledge And Skills/Technology Used: bullet list: customer service skills, problem solving, strong organizational, knowledge of MS Office, excellent verbal/written communication, maintain professionalism, positive service attitude, strong detail orientation, knowledge of company/client OS. That's Skills. - Typical Education: High School diploma or equivalent. That's Qualifications. - Typical Range Of Experience: 2+ years experience in an escrow related experience. That's Qualifications/Requirements. - Pay Range: $20.31 - $27.09 Hourly. That's Pay. - Benefits: "Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan." That's Benefits. - Schedule: Not mentioned explicitly. No schedule info. So we should not include Schedule heading. - Also there is EEO boilerplate etc which we should remove. - Also there is note about Los Angeles County etc which is legal boilerplate; remove. - Also there is "What We Offer" section about People First culture inclusive etc. That's similar to Benefits? Actually it's more about culture; could be part of "About the role" or maybe a separate section but we don't have a heading for culture. Could include under "About the role" as well. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the specifics: e.g., "Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions" etc. We need to use

• for any list of duties/requirements/benefits. So for responsibilities list, we need to put each duty as
• . For knowledge/skills list, also
• . For benefits list, also
• . For qualifications (education, experience) maybe not a list but could be

  or

  . The instruction: use
  • for any list of duties/requirements/benefits. So if we have a list, we use ul. For single items like education, we can use

    . We need to avoid repeating job title as heading (not present). Do not put Job ID/requisition numbers as headings (none). Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. So we need to strip out the EEO statement, the Los Angeles County note, the "First American will consider for employment..." etc. Also remove the "Based on eligibility, First American offers a comprehensive benefits package..." we keep that as benefits. Remove the "For more information, please visit www.careers.firstam.com." maybe considered boilerplate? It's a link; could be considered navigation? Probably remove. Also remove "Who We Are Join a team that puts its People First!" maybe keep as content. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

    About the role

    Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.

    But note: The "Who We Are" also includes "For more information, please visit www.careers.firstam.com." We'll drop that. Now Responsibilities: We have "What We Do" and "Essential Functions". Combine them. What We Do: "Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions." Essential Functions list: "Performs a wide range of administrative duties to gather information and assist in the escrow process Duties may include: Opening orders, inputting closing statement information, preparing documents for closing and handling the complete disbursement and follow up of all escrow transactions Communicates requirements and other information to clients Interprets various agreements as they relate to closing and prepare all documents required for transactions" We need to make a list. Let's extract each duty as separate
  • : - Providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. - May provide general support for a team, or partner with an escrow officer. - Primarily focused on residential transactions. - Opening orders. - Inputting closing statement information. - Preparing documents for closing. - Handling the complete disbursement and follow up of all escrow transactions. - Communicates requirements and other information to clients. - Interprets various agreements as they relate to closing and prepare all documents required for transactions. We could also include "Performs a wide range of administrative duties to gather information and assist in the escrow process" as a duty. Now Responsibilities heading. Now Requirements/Qualifications: We have Job Level Summary, Typical Education, Typical Range Of Experience. Job Level Summary: "Intermediate levels require a solid understanding of functional tasks Assistance may be required from more experienced team members will vary depending on task complexity Work may be reviewed for new or more complex tasks Provide a wide range of support within a functional area Follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations" We could treat that as Requirements (or Qualifications). Let's put under "Requirements" heading as a list? It's more prose. Could be

    . Then Typical Education: "High School diploma or equivalent." Typical Range Of Experience: "2+ years experience in an escrow related experience." We could combine education and experience as a list under "Qualifications". But we have separate headings: Requirements, Qualifications. The instruction gave examples but we can choose. We need to include sections only when posting has real specific content. We have content for both. We could put education and experience under "Qualifications". And Job Level Summary under "Requirements". Or we could merge. Let's decide:

    Requirements

    Intermediate levels require a solid understanding of functional tasks; assistance may be required from more experienced team members and will vary depending on task complexity; work may be reviewed for new or more complex tasks; provide a wide range of support within a functional area; follow functional area’s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operations.

    Qualifications

    • High School diploma or equivalent.
    • 2+ years experience in an escrow related role.
    Now Skills: Knowledge And Skills/Technology Used list. We'll put under "Skills" heading.

    Skills

    • Customer service skills
    • Problem solving skills
    • Strong organizational skills
    • Knowledge of MS Office suite
    • Excellent verbal/written communication skills
    • Able to maintain professionalism and a positive service attitude at all times
    • Strong detail orientation
    • Knowledge of company and/or client operating systems
    Now Benefits: we have benefits description.

    Benefits

    • Medical
    • Dental
    • Vision
    • 401k
    • PTO/paid sick leave
    • Employee stock purchase plan
    But we need to preserve the exact phrasing? The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. So we should not just list items; we need to keep the description: "Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan." That's a sentence. We could keep as

    but also we need to use

    • for any list of benefits. The benefits are a list; we can put each as
    • . However we must not lose the phrase "Based on eligibility, First American offers a comprehensive benefits package including". That's substantive. We could keep a

      preceding the list: "

      Based on eligibility, First American offers a comprehensive benefits package including:

      " then
      . That preserves the info. Similarly for Pay: we have Pay Range: $20.31 - $27.09 Hourly. Also note: "This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location." That's substantive. We should keep that. So under Pay heading we can have a

      with that info. We should not include Schedule heading because no schedule info. Now we need to remove boilerplate: EEO statement, Los Angeles County note, "First American will consider for employment..." etc. Also remove "For more information, please visit www.careers.firstam.com." Also remove "Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County." and the subsequent Fair