Escrow Assistant
Who We Are
Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.
About the Role
Ancillary to the closing process, the Escrow Assistant supports the Anchorage escrow team in providing administrative and transaction support to Escrow Officers. This includes preparing files, gathering information, coordinating documents, communicating with clients and partners, and supporting timely, accurate closings.
Responsibilities
- Open and maintain escrow files
- Assist with document preparation and file organization
- Communicate with buyers, sellers, agents, lenders, and internal teams
- Collect, review, and track required documents and information
- Help coordinate signing appointments and closing timelines
- Aid in title, lender, and escrow requirements
- Support funding, recording, and post-closing activities
- Maintain accurate records and follow company procedures
- Provide friendly, professional service to clients and partners
- Help the team stay organized, responsive, and deadline-focused
Requirements
High school diploma or equivalent. Previous escrow, title, mortgage, real estate, banking, administrative, or customer service experience preferred. Strong attention to detail and accuracy. Excellent communication and follow-up skills. Ability to manage multiple priorities and deadlines. Professional, client-focused approach. Comfort working with confidential information. Proficiency with Microsoft Office and ability to learn new systems. Team-oriented mindset and willingness to jump in where needed.
Qualifications
None specified.
Skills
Organizational skills, attention to detail, communication, follow-up, problem-solving, client service, multitasking, confidentiality, Microsoft Office proficiency, learning new systems, teamwork, and willingness to assist.
Benefits
Not specified.
Pay
$20.31 - $27.09 hourly. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
Schedule
Not specified.