eSales agent - Century BMW

About the role

Answer inbound phone calls, internet inquiries, and chats. Provide guests with timely, relevant responses to address customer questions and needs. Facilitate providing guests price and purchasing information. Generate sales and acquisition appointments. Manage organizers to stay up to date with follow up of all active guests. Adhere to specific outreach cadence required for new inquiries.

Responsibilities

• Provide timely, relevant responses to customer inquiries
• Facilitate providing guests price and purchasing information
• Generate sales and acquisition appointments
• Manage organizers to ensure follow-up on active guests
• Adhere to specific outreach cadence for new inquiries

Requirements

• Minimum 1 year call center or sales focused experience
• Able to set priorities, multi-task, and achieve goals
• Ability to perform in a fast-paced environment
• Ability to work on a team
• Exceptional communication skills, both written and verbal
• Highly proficient in verbal phone skills
• Establish and maintain strong internal and external relationships
• Strong organizational and time management skills
• Must be adaptable to change
• Proficient using a computer
• Evening and weekend schedule availability required

Qualifications

Comprehensive training, competitive compensation, and unparalleled benefits are offered to employees. Join our organization and experience the best that a career in the automotive industry has to offer.

Skills

• Excellent communication skills
• Verbal phone skills
• Teamwork and adaptability
• Organizational and time management skills

Benefits

Comprehensive training, competitive compensation, and unparalleled benefits are offered to employees.

Pay

TBD

Schedule

Evening and weekend schedule availability required