ES Resident Support Specialist/New Haven

About the role

The Resident Support Specialist is responsible for supervising homeless adults in a residential setting, ensuring compliance with house rules, and maintaining the security of the shelter building.

Responsibilities

• Attend and share all required Columbus House and network meetings.
• Complete all required charting, logs, incident reports; oversee intake, departures, and daily roster and programs.
• Supervise clients to ensure compliance with all house rules.
• Afford security of the shelter building.
• Adhere closely to scheduled shift start times and remain on duty until replacement has arrived.
• Other related duties as assigned.

Supervision

Direct supervision will be provided by the Manager of Shelter Operations.

Qualifications, Knowledge, Skills And Abilities

• Demonstrated ability to manage, motivate, and direct clients.
• Time management and organizational skills essential.
• Knowledge of all aspects of the delivery of residential services for the homeless population preferred.
• Knowledgeable of mental health, substance abuse, and dual diagnosis issues.
• Knowledgeable of the area network providers; computer literate.
• Culturally competent; capable of working within a team and fostering teamwork.
• Strong empathic skills.
• Bi-lingual English/Spanish preferred.

Pay

$18.00 per hour

Schedule

Friday– Sunday 4:00 p.m. to 12:00 a.m.