Resident Support Specialist
Who are we?
Community Housing Innovations (CHI) is a not-for-profit housing and human services organization aiming to support social and economic independence. Our vision is to end generational poverty and foster upward mobility by ensuring all families and individuals live in quality housing, have a home of their own, and a job to support them. We believe quality, affordable housing is the foundation for prosperity, personal fulfillment, and success.
What will I be doing?
- Provide a safe, structured, and supervised environment for CHI residents and staff.
- Cover all clients and visitors entering the facility.
- Perform bag searches upon intake and as required.
- Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
- De-escalate potential crisis situations and document all interventions.
- Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
- Complete logs, incident reports, and all other required documentation.
- Perform administrative and receptionist duties at the operations/front desk.
- Maintain inventory of cleaning and office supplies and ensure proper distribution.
- Inform management of work site’s physical condition (i.e., dangerous conditions, possible repair needs, supply needs, etc.).
- Support afterschool/evening activities as needed.
What do I need?
- Education: High School Diploma or GED required.
- Experience: 1-2 years of experience working in related field preferred.
- Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
- Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
- Physical Performance: Ability to tour property, walk distances, and climb stairs.
- Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.
- Other Skills: Ability to work independently or as part of a team, be highly organized, assume responsibility, work well under pressure, meet deadlines, multitask, be flexible, and maintain a high level of attention to details. Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.
Salary and schedule
- Salary: $19.00 an hour (approximately $15,808 annually)
- Overtime available
- Open shifts: Saturday-Sunday, 12 a.m. - 8 a.m.
Why CHI?
CHI employs a team of hard-working, compassionate people who want to give back to others in their community. We are proud to offer paid time off, two personal days awarded annually, health insurance and health reimbursement account, dental and vision plans, flexible spending account, AFLAC supplemental insurance, voluntary plans, dependent care spending account, Working Advantage- Employee Perks, 401(k) retirement plan, life insurance, employee assistance program, monthly trainings and career development plans, and equal employment opportunity employer (EEOE).
Equal Employment Opportunity
CHI provides equal employment opportunities to all employees and applicants, and prohibits discrimination on the basis of race, color, creed, religion, national origin, citizenship status, age, disability, sex, gender, gender identity or expression, sexual orientation, marital status, partnership status, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.