Resident Support Specialist

About the role

CHI is seeking a full-time Resident Support Specialist (RSS) for its Hempstead location. The RSS will provide a safe, structured, and supervised environment for CHI residents and staff.

Responsibilities

• Maintain visibility to residents, staff, and visitors by wearing a safety monitor vest, ID badge, and professional attire.
• Screen all clients and visitors entering the facility.
• Perform bag searches upon intake and as required.
• Ensure clients abide by the facility, DSS, and OTDA policies and procedures.
• De-escalate potential crisis situations and document all interventions.
• Conduct rounds throughout the facility including hallways, stairwells, floors, bathrooms, and other common areas.
• Complete logs, incident reports, and all other required documentation.
• Perform administrative and receptionist duties at the operations/front desk.
• Maintain inventory of cleaning and office supplies and ensure proper distribution.
• Inform management of work site’s physical condition (i.e. dangerous conditions, possible repair needs, supply needs, etc.).
• Support the running of fire drills; evacuate the building when necessary, utilize fire safety procedures.
• Avoid room preparation and turnover for new clients.
• Monitor video surveillance cameras, fire prevention, detection alarm, and notification system.
• Assist with afterschool/evening activities as needed.

Requirements

• Education: High School Diploma or GED required.
• Experience: 1-2 years of experience working in related field preferred.
• Communication: Excellent verbal and written communication skills. Proficiency in English required. Bi-lingual (Spanish) is a plus.
• Computer Skills: Basic competency in MS Windows, MS Office, and internet usage.
• Physical Performance: Ability to tour property, walk distances, and climb stairs.
• Reasoning Ability: Ability to prioritize, make appropriate decisions and judgment calls, and perform proper notifications.

Qualifications

• Must be even-tempered, have good negotiation skills, and the ability to meet unexpected deadlines.

Skills

• Ability to work independently or as part of a team.
• Be highly organized.
• Assume responsibility.
• Work well under pressure.
• Maintain a high level of attention to details.

Benefits

Salary: $19.00 an hour (approximately $39,520 annually)

Overtime available

Open shifts: [Monday - Friday, 4 p.m. - 12 a.m.]

Pay

$19.00 an hour (approximately $39,520 annually)

Schedule

[Monday - Friday, 4 p.m. - 12 a.m.]