ERP Workstream Analyst

About the role

This is a hybrid position; on‑site as needed for meetings or collaboration. The ERP Applications Analyst Staff performs analysis, design, configuration, implementation, operation, deployment, and modification of processes and procedures in support of ERP implementation and maintenance. The role assists in designing, configuring, and implementing innovative solutions for processes within the designated workstream (Human Capital Management, Finance, or Supply Chain Management). Reporting to the ERP Workstream Manager as part of a multidisciplinary team, the analyst serves as the subject‑matter expert for a functional area, providing strategies, recommendations, and dependable analysis of complex issues.

Responsibilities

• Develops the configuration, process design, report development, testing, and may perform end‑user training for the ERP platform within their functional area.
• Provides technical and functional expertise to the Project team.
• Understands key business processes and recommends technology solutions to drive further optimization through the ERP platform.
• Performs ongoing reconciliations and audits of data to ensure data integrity.
• Makes recommendations to mitigate and avoid future system problems.
• Ensures milestones and deliverables for all assigned tasks are completed on time.
• Builds ERP reports, dashboards, and scorecards including proficient use of calculated fields, charts and graphs.
• Researches integration failures, performs root cause analyses, and reports back to management.
• Coordinates and performs system testing to ensure requirements are met and system upgrades/releases are implemented smoothly, including tracking and resolving all issues.
• Assists with post go‑live operational support for the workstream technology.
• Participates in the review, testing and implementation of bi‑annual ERP releases and other system releases or patches; determines impact, participates in regression testing for new system features and communication of changes/benefits to end users.
• Collaborates within the ERP Community and area user groups to research and resolve issues and to proactively remain informed about ERP changes, alerts and enhancements.
• Communicates with cross‑functional teams, with the ability to explain complex concepts, bring business insights, and drive process improvements.
• Communicates risks and formalizes clear effective solutions throughout the ERP implementation and with ongoing maintenance.