ERP Systems Officer

About the role

ERP Systems Officer needed in Stafford. Full time hours on a temporary basis.

Key responsibilities

• Provide day-to-day support for ERP and business systems
• Investigate and resolve system issues, escalating where appropriate
• Configure and maintain system settings, workflows, and user access
• Support system upgrades, testing, and implementation activities
• Ensure system data integrity and compliance with organisational policies
• Gather and document business requirements from stakeholders
• Analyse business processes and identify opportunities for improvement
• Produce process maps, requirements documents, and functional specifications
• Support the development of business cases and project documentation
• Assist with user acceptance testing (UAT) and system validation activities
• Support ERP implementation, upgrade, migration, and transformation projects
• Coordinate project tasks, timelines, and stakeholder communication
• Monitor project progress and identify risks and issues
• Assist in developing training materials and user guidance documentation
• Support the rollout of new systems and digital solutions
• Develop effective relationships with stakeholders across the organisation
• Act as a point of contact for system users and project participants
• Deliver training and support sessions to users
• Communicate technical information in a clear and accessible way
• Facilitate workshops and meetings to gather requirements and feedback
• Support HR and Payroll system activities where required
• Assist with system configuration relating to organisational structures, employee records, and payroll processes
• Work closely with HR and Payroll teams to improve processes and reporting
• Help ensure compliance with relevant legislation and organisational requirements
• Produce system reports and management information as required
• Support data cleansing, migration, and reconciliation activities
• Analyse performance data to identify trends and opportunities for improvement
• Use Microsoft 365 tools, Excel, and reporting solutions to support business needs

Pay

£20.29 per hr