ERP Support Specialist

Job Summary

About the role

This position has dual-role responsibilities for ERP specialist at the Re-Refinery to support accounting and Shipping/Receiving process coordination.

Responsibilities

• Ensures data accuracy, supports reporting and month-end close
• Drives process improvements
• Provides user training and IT support to maintain efficient Re-Refinery operations

Essential Duties - Accounting

• Serve as the facility liaison of the NetSuite ERP platform
• Collaborate across departments to collect information for process improvements and communicate to corporate office
• Identify workflows to support operations, warehousing, and fulfillment
• Build and maintain dashboards, reports, and saved searches
• Maintain system performance, data integrity, and user access
• Affirm integrations, data imports/exports, and system updates
• Performs other duties as may be assigned

Essential Duties - Shipping And Receiving

• Train end-users and create user guides and documentation
• Contribute to troubleshooting, executing, tracking, and resolving IT helpdesk tickets and user support requests/needs
• Participate in variance reviews related to shipping & receiving
• Performs other duties as may be assigned

Specific Skills

• Excellent oral and written communication
• Excellent interpersonal skills
• Intermediate to Advance proficiency in the use of Microsoft Teams, SharePoint
• Working knowledge of NetSuite
• Working knowledge of networking and database environments
• Use of Planner (or equivalent) for tasks management and prioritization of work
• Attention to detail and problem-solving skills
• The ability to navigate to the various locations in the facility to locate resources necessary to complete assigned tasks

Work Experience

• 2+ years related experience
• 5+ years related experience in lieu of education

Personal Protective Equipment

• Steel toe boots
• Safety Glasses
• Hard Hat

Benefits

• Medical and Dental
• 401K Employee Stock Purchase Plan
• Paid time off
• Life and accident insurance

Compensation

Starting pay rate of $20.00-$22.00 per hour with a quarterly bonus