ERP/SIS Implementation Business Analyst

Position Summary

Lenoir-Rhyne University seeks a detail-oriented and analytical business analyst to support the implementation of a new Enterprise Resource Planning (ERP) and Student Information System (SIS), Ellucian Colleague SaaS. This is a full-time, temporary position with a two-year appointment aligned with the lifecycle of the implementation project.

Essential Duties And Responsibilities

• Support the ERP/SIS implementation project through analysis, documentation, and coordination activities.
• Aid in gathering, documenting, and validating business requirements, workflows, and system configurations.
• Collaborate with functional departments (Registrar’s Office, Admissions, Financial Aid, Finance, and Human Resources) to map current processes and identify improvement opportunities.
• Create and maintain documentation including process maps, user stories, test cases, and training materials.
• Support data migration efforts, including data mapping, validation, and reconciliation.
• Write and execute SQL queries to support data analysis, reporting, and system validation.
• Participate in system testing phases, including unit, integration, regression, and user acceptance testing (UAT).
• Afford assistance in identifying issues, tracking resolutions, and supporting troubleshooting efforts.
• Coordinate with IT staff, project managers, and vendors to support system configuration and implementation activities.
• Maintain organized project documentation and contribute to overall project tracking and reporting.

Required Qualifications

• Bachelor’s degree required (preferably in Information Systems, Business, Data Analytics, or a related field).
• Two to four years of experience as a business analyst, systems analyst, data analyst, or in a similar role.
• Experience supporting ERP or enterprise software implementations.
• Strong SQL skills and ability to analyze and validate data.
• Basic understanding of scripting or programming concepts.
• Strong organizational, analytical, and communication skills.
• Ability to work on-site at the Hickory, North Carolina, campus.

Preferred Qualifications

• Experience in higher education (college or university setting).
• Familiarity with ERP/SIS platforms used in higher education (Ellucian Colleague or PowerCampus).
• Experience with data migration, integrations, APIs, or ETL processes.
• Experience with business process mapping and documentation tools.
• Exposure to structured project management or implementation methodologies.
• Knowledge, Skills And Abilities: Strong analytical and problem-solving skills; high level of attention to detail and accuracy in documentation and data management; ability to manage multiple tasks and deadlines in a project environment; strong interpersonal skills and ability to collaborate across departments; ability to translate business needs into technical requirements; proficiency with data analysis tools and project documentation practices.

Appointment Type

Position Type: Full-time, temporary (2-year term).

Work Environment

In-person on the Hickory campus.

Expected Start Date

ASAP