ERP Senior Technical Consultant - Infor WFM

Job Summary

ROI is a team of experienced professionals committed to helping our customers integrate technology, people, and processes to enhance business performance. We specialize in connecting and improving business functions such as finance, supply chain management, talent management, and business intelligence using Infor solutions.

Responsibilities

• Participate in ERP Workforce Management projects individually or as part of a team, providing expertise during implementation, upgrade, or optimization projects.
• Collaborate with the customer's project team to leverage Infor solutions, offering guidance and knowledge to the team.
• Work collaboratively to capture design and document requirements, test functional and/or technical configurations, and develop solutions in support of project objectives.
• Participate and/or conduct workshops to provide knowledge transfer and/or training to customer resources.
• Conduct interviews to gather, analyze, and document information and business requirements, understanding industry trends and correlating them to existing service offerings.
• Identify potential business opportunities and notify Project Management or Business Development.
• Contribute to proposals, presentations, and other business development activities as a subject matter expert.
• Understand and adhere to established project management policies and procedures, utilizing established project standards.
• Identify potential risks, issues, and concerns or conflicts in a timely manner and present to project leadership.
• Demonstrate a strong work ethic and ownership of work product and work in a fast-paced, team environment.
• Maintain regular, consistent attendance and open communication with Project Managers, other Directors, and VPs.
• Complete all annual education/competency requirements; demonstrate ROI core values, adhere to policies and procedures.
• Target 85% billable; available to travel 25-50% of the time.

Requirements

• Bachelor's Degree (or equivalent); minimum 5 years ERP-based consulting or equivalent work experience desired and relevant.
• Infor product certification(s).
• Experience with Word, Excel, PowerPoint, and Outlook.
• Knowledge of Human Capital practices including Time and Attendance, Scheduling, Absence Management, Labor Forecasting HRMS technologies, and Human Capital metrics combined with knowledge or experience with Infor analytic solutions.
• Strong technical, system administration, configuration, integration, and development acumen, with knowledge of principals, standards, and leading practices in system configurations and development standards.
• Expert knowledge of SQL with the ability to write complex SQL queries in Oracle Databases, Microsoft SQL server, and/or PostgreSQL.
• Experience in functional design, implementation, and support of the Infor Workforce Management (WFM), Workbrain framework, and CloudSuite HCM solutions including Global HR and the Talent Management solutions.
• Experience in Process Flow/IPA, Interface Development, Security, HTML/Java Script, JSON, Landmark, and Infor System Administration.
• Initiative to gain knowledge of current solutions and/or technologies in order to maintain and advance expertise.
• Willingness to participate in presentations and learning opportunities with both functional and technical teams.