ERP Consultant - Infor WFM

Responsibilities

• Participate in ERP Workforce Management Functional Projects individually or as part of a team, providing expertise during implementation, upgrade, or optimization projects; configure WFM application
• Work collaboratively to capture design and document requirements, test functional and/or technical configurations and development in support of project objectives; facilities system testing, integration testing and resolving errors
• Provide guidance and insight in the analysis of customer business requirements mentoring less experienced consultants
• Participate and assist in conducting design workshops and lead presentations to facilitate continuous improvement efforts
• Participate and/or conduct workshops to provide knowledge transfer and/or training to customer resources
• Participate and/or conduct interviews to gather, analyze and document information and business requirements; understand latest industry trends and correlates them to existing service offerings
• Identify potential business opportunities and notify Project Management or Director of Business Development
• Contribute to proposals, presentations, and other business development activities as a subject matter expert
• Understand and adhere to established project management policies and procedures utilizing established project standards
• Identify potential risks, issues and concerns or conflicts in a timely manner and present to project leadership
• Identify items that may exceed defined project scope and present to project leadership

Qualifications

• Bachelor's Degree (or equivalent); minimum 1-3 years ERP-based consulting or equivalent work experience desired
• Experience with Word, Excel, PowerPoint, and Outlook
• Basic understanding of Human Capital practices including Time and Attendance, Scheduling, Absence Management, Labor Forecasting, HRMS technologies and Human Capital metrics combined with knowledge or experience with Infor analytic solutions
• PREFERRED: Experience in the functional design, implementation and support of Workforce Management solutions
• Initiative to gain knowledge of current solutions and/or technologies in order to maintain and advance your expertise
• Willingness to participate in presentations and learning opportunities with both functional and technical teams
• Ability to work to ensure customer satisfaction through quality and consistent execution of the ROI methodology