ERP Project Manager

Key Responsibilities

• Develop, write, and organize Standard Operating Procedures (SOPs) for new and revised processes resulting from the D365 Business Central implementation.
• Meet with process owners and subject matter experts to understand current and future-state workflows and translate them into clear, usable documentation.
• Aid in managing and completing an implementation action-item task list, tracking open items, owners, due dates, dependencies, and completion status, and proactively following up to keep work moving.
• Provide hands-on support for implementation tasks that may fall outside traditional project management responsibilities.
• Aid in documenting business processes, workflows, decisions, and system-related procedures.
• Cook up with internal stakeholders, implementation partners, and functional teams as needed.
• Identify gaps or unresolved items that could impact implementation readiness and escalate them appropriately.
• Support testing, training documentation, data/process validation, and other go-live readiness activities as needed.
• Help ensure required documentation and operational processes are in place prior to the December go-live.

Qualifications

• Experience supporting an ERP implementation, system conversion, or significant business-process transformation.
• Strong experience writing SOPs, process documentation, work instructions, or similar operational documentation.
• Strong project coordination and organizational skills with the ability to manage a large number of simultaneous action items.
• Comfortable working in a manufacturing environment and learning operational processes.
• Ability to work independently, identify what needs to be done, and take tasks through completion.
• Strong communication skills and ability to gather information from multiple stakeholders and turn it into clear documentation.
• Experience with Microsoft Dynamics 365 Business Central is highly preferred; experience with another ERP implementation may also be considered.
• Manufacturing ERP/process experience is strongly preferred.