ERP Operations Training Manager

Position Responsibilities and Duties

• Design and deliver interactive ERP training sessions for Operations end users, both in-person and virtually.
• Create and maintain training materials, including guides, presentations, and reference documents.
• Tailor content to specific roles and workflows to maximize relevance and effectiveness.
• Partner with internal stakeholders, including but not limited to Digital Solutions, Business Unit Operations Managers, Project Controls, Operations PMO, to ensure training content reflects current company standards and addresses operational needs.
• Cook up with subject matter experts to validate accuracy and completeness of training materials.
• Gather feedback from trainees and stakeholders to assess training effectiveness.
• Collaborate with Digital Solutions to establish a functioning “sandbox” environment prior to delivering training.
• Recommend enhancements to improve system utilization and user experience.
• Maintain a repository of training resources for easy access by end users.
• Provide ongoing support for Operations specific ERP-related questions and troubleshooting as needed.
• Travel to company offices and jobsites to provide in-person training.

Minimum Skills or Experience Requirements

• Hands-on experience with CMiC is required.
• A strong understanding of ERP workflows and operational processes.
• 5+ years of commercial or utility scale EPC construction experience as either a Project/Field Engineer, Project Manager, Superintendent, Project Controller or combination thereof.
• Proficiency in virtual training tools and platforms (e.g., Zoom, Teams).
• Strong computer skills with Microsoft Office suite.
• Effective organizational and communication skills; must have strong people skills.
• Ability to use independent judgment; self-starting.
• Exceptional interpersonal skills, with the ability to build relationships, collaborate effectively, and work well with diverse teams.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Ability to travel as needed to successfully fulfill responsibilities and duties.

Benefits

• Medical, dental, vision, basic life and disability insurance.
• Enrollment in the company’s 401(k) plan.
• Vacation, sick and holiday pay.

Pay

Salary Range: $102,960.00 - $128,700.00