ERP/CRM Consultant

Responsibilities

• Gather operational needs from stakeholders and convert them into clear business requirement documents that guide system updates and project delivery.
• Build and maintain client-side scripting solutions to enhance user experience, streamline workflows, and support business process improvements.
• Configure ERP and CRM platforms to align with business objectives while maintaining consistency, reliability, and usability across modules.
• Create and modify Salesforce development components to support custom functionality, automation, and user requirements.
• Develop reports and document outputs using Crystal Reports to provide meaningful insights for business users and leadership teams.
• Support Viewpoint Vista-related configuration, troubleshooting, and optimization activities to improve day-to-day system performance.
• Collaborate with cross-functional teams to test enhancements, resolve application issues, and ensure solutions meet business expectations.

Requirements

• At least 2 years of experience working as an ERP/CRM Consultant or in a similar business systems support role.
• Hands-on experience with client-side scripting in enterprise application environments.
• Ability to write and manage business requirement documents with clear functional and technical detail.
• Working knowledge of configuration management practices for ERP or CRM platforms.
• Experience developing or supporting APIs for application integration purposes.
• Practical development experience with Salesforce and familiarity with customization techniques.
• Exposure to Viewpoint Vista and Crystal Reports in a business or technical environment.
• Strong communication and problem-solving skills with the ability to work effectively with technical teams and business stakeholders.

Qualifications

This Long-term Contract position is based in Fishers, Indiana, and is ideal for someone who can translate business needs into effective system enhancements, reporting tools, and integration work.