ERP Commercial Solution Engineer

Key Responsibilities & Accountabilities

• Collaborate with business stakeholders to understand requirements and translate them into ERP solution designs.
• Design end-to-end solutions leveraging ERP modules such as SAP S/4HANA, SAP BW/4HANA, SAP GTS, etc.
• Ensure alignment with industry best practices and company standards.
• Configure SAP systems based on design specifications, including customizing standard SAP functionalities.
• Develop and implement enhancements, extensions, and custom solutions as needed.
• Conduct thorough testing to ensure the quality and reliability of SAP configurations and developments.
• Integrate SAP solutions with other enterprise systems such as eCommerce, SAP GTS, Third Party applications, etc.
• Collaborate with integration teams to design and implement interfaces, data mappings, and middleware solutions.
• Ensure data consistency and integrity across integrated systems.
• Provide ongoing support for SAP systems, including troubleshooting, issue resolution, and performance tuning.
• Monitor system health and performance, identifying areas for improvement and optimization.
• Apply patches, upgrades, and enhancements to SAP systems as needed.
• Document solution designs, configurations, and procedures to facilitate knowledge sharing and future reference.
• Provide training and knowledge transfer to end-users and support teams on SAP functionalities and processes.
• Stay updated on SAP technologies, releases, and best practices.
• Proactively identify opportunities to optimize existing processes and enhance system capabilities.
• Participate in projects to upgrade or migrate SAP systems to newer versions or cloud platforms.

Qualifications

• Prior domain or functional experience supporting Commercial business processes in large global organizations.
• Strong understanding of Order-to-Cash processes including Sales Order Management, Pricing, Billing, Customer Master Data, and Customer Service operations.
• Experience designing solutions supporting aATP, DRC, Vistex, Sales Pricing, Rebates, Commercial Reporting, and related Commercial capabilities.
• Ability to research business requirements, evaluate alternative solution approaches, and recommend scalable SAP and non-SAP solutions.
• Ability to perform fit-gap analysis, estimate effort, and identify process and technology improvement opportunities.
• Strong understanding of SAP integration patterns, APIs, middleware platforms, and integration between SAP and external applications.
• Ability to work in a fast-paced project environment with multiple priorities and stakeholders.
• Demonstrated effectiveness working independently and driving results across business and technical teams.
• Strong communication and stakeholder-management capabilities.
• Able to recognize risks, dependencies, and escalation points while driving solution quality and delivery.
• Experience working with implementation partners, managed service providers, and third-party vendors preferred.
• Experience with SAP S/4HANA Commercial capabilities.
• Experience in at least several of the following areas: aATP, DRC, Vistex, Sales and Distribution, Pricing and Rebates, Billing and Invoicing, Commercial Reporting, Customer Master Data Management, SAP GTS.
• Experience supporting global ERP programs across multiple geographies and business units.
• Experience with SAP BTP, Fiori/UI5, BW/4HANA, APIs, Integration Platforms, and ABAP development is preferred.
• SAP Certifications is a plus.