Enterprise Solutions Engineer

About the role

The Solutions Engineering Team at Box includes solutions engineers, value engineering, platform solution engineering, enterprise architects, and demo engineering. As a Solutions Engineer, you are empowered to sell to business and IT leaders in every space and vertical, and take ownership in crafting customer-centric solutions. You will work alongside the account team to define and expand revenue opportunities, and ensure the solution is ready for cross company deployments. You also act as a critical liaison between Sales and Product; sharing customer feedback with the Product Management, Operations and Engineering functions at Box.

Responsibilities

• Research, explore and identify customer business problems; you’ll think like a builder and experiment, iterate, and refine to make every customer experience exceptional
• You own the technical win in your account, and take responsibility for driving the technical deal forward
• Understand product integrations and MCP servers
• Lead demos articulating the value of Box selling the full suite of solutions (BoxAI, Box Web, Mobile, Shield, Relay, Sign, Governance, Canvas, Platform, and more)
• Technical quarterback managing the extended team from a solution standpoint
• Able to showcase strong business acumen and communicate the value of the Box solution to the customer
• Support field marketing events as a Box SME and presenter
• Travel up to 50% to engage with customers in territory

Qualifications

• 4 year degree or equivalent work experience required
• 5+ years of pre-sales, solutions engineering, or technical consulting experience within SaaS, enterprise software, AI, or cloud platforms
• Ai-curious and technically fluent — comfortable discussing LLMs, embeddings, automation, and context and prompt engineering concepts with both technical and business audiences
• Strong presentation skills, with the ability to establish trust across a range of technical and non-technical audiences; passionate about showing, not just telling and designing demos and narratives that make the power of Box AI tangible
• Displays follow through, stamina and effort in every step of the sales cycle
• Shows creativity when solving a customer's business problem; you experiment, iterate, and refine to make every customer experience exceptional
• Familiarity with APIs, webhooks, languages, and modern architectures (REST, OAuth, JSON, Python, Javascript etc.) is a plus
• Experience working with low code no code automation such as Nintex, Zaphier, Workado, n8n