ERP Business Systems Lead

About the role

The Business Systems Lead supports, optimizes, and enhances the company's enterprise business systems, partnering with various departments to improve processes and drive continuous improvement.

Responsibilities

• Serve as the primary functional resource for the company's ERP system and related business applications
• Troubleshoot system issues and partner with IT, business users, and third-party vendors to resolve them
• Participate in system upgrades, enhancements, testing, implementations, and ongoing optimization initiatives
• Ensure data integrity, system reliability, and overall ERP performance
• Partner with Operations, Production, Supply Chain, Purchasing, Customer Service, Sales, Quality, and Finance to improve business processes
• Analyze current workflows and identify opportunities for increased efficiency and automation
• Support key manufacturing processes including production planning, inventory management, purchasing, order management, and financial operations
• Create and maintain process documentation, SOPs, and best practices
• Develop and maintain process documentation, SOPs, and best practices
• Develop, maintain, and optimize SQL queries, reports, and dashboards
• Extract and analyze business data to support operational and executive decision-making
• Create KPIs, dashboards, and reporting solutions using SQL, Excel, Power BI, or similar BI tools
• Perform trend analysis, data validation, and ad hoc reporting to support business initiatives
• Provide ERP support and training to end users across the organization
• Create user documentation and training materials
• Serve as a trusted resource for system questions and process improvements
• Collaborate with IT to ensure timely issue resolution and ongoing system enhancements

Requirements

Required Experience:

• 3–7+ years of experience supporting ERP systems, business applications, or business systems analysis
• Experience working in a manufacturing environment is required
• Strong SQL skills with experience writing queries, extracting data, and developing reports
• Solid understanding of manufacturing business processes and operational workflows
• Experience partnering with cross-functional business teams to improve processes and systems
• Advanced Excel skills, including Pivot Tables, Power Query, and complex formulas
• Excellent analytical, problem-solving, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced manufacturing environment

Qualifications

• Preferred Qualifications:
• Experience with any major ERP platform (Epicor, SAP, Oracle, Microsoft Dynamics, Infor, JD Edwards, NetSuite, Plex, or similar)
• Experience with Power BI, SSRS, or other business intelligence/reporting tools
• Experience supporting MRP, inventory, production planning, purchasing, or supply chain functions
• EDI, system integrations, or multi-site manufacturing experience

Skills

• ERP systems support
• SQL development and reporting
• Data analysis and business intelligence
• User support and training
• Collaboration and cross-functional teamwork

Benefits

Comprehensive medical benefits
Three weeks of PTO
Stable organization with long-term growth opportunities
Hybrid flexibility may be available for the right candidate

Pay

$75,000–$85,000 annually

Schedule

Hybrid flexibility may be available for the right candidate