Business Systems Lead

Job Description

• Acts as the business owner for Ariba Sourcing (and other assigned applications)
• Defines, maintains and executes the software roadmap aligned with company and functional strategies & objectives.
• PARTNERS WITH KEY STAKEHOLDERS TO ENSURE SOFTWARE CONFIGURATIONS SUPPORT END-TO-END BUSINESS PROCESSES AND USER JOURNEYS.
• SERVES AS THE PRIMARY POINT OF CONTACT FOR IT, TRANSLATING BUSINESS REQUIREMENTS INTO CLEAR, ACTIONABLE FUNCTIONAL SPECIFICATIONS.
• OVERSEES BUSINESS SOFTWARE INCIDENT MANAGEMENT, ROOT CAUSE ANALYSIS, AND CONTINUOUS IMPROVEMENT FOR ASSIGNED SOFTWARES.
• ESTABLISHES AND TRACKS KPIs TO MEASURE USER ADOPTION, PERFORMANCE AND BUSINESS VALUE REALIZATION.
• COLLABORATES CLOSER WITH BUSINESS TEAMS AND CHANGE MANAGEMENT TO ENABLE SUCCESSFUL DEPLOYMENTS AND SUSTAINED ADOPTION.
• PROACTIVELY EVALUATES ENHANCEMENT OPPORTUNITIES AND INCORPORATES THEM INTO THE EVOLVING SOFTWARE ROADMAP.
• ACTS AS A SUBJECT MATTER EXPERT (SME) FOR SOFTWARE CAPABILITIES AS THEY RELATE TO SUPPORTED BUSINESS PROCESSES.

Requirements

• Bachelor’s degree in related field
• 5 to 7 years of experience
• Strong functional knowledge of SAP Ariba Software including Sourcing
• Proven ability to lead cross-function initiatives without direct authority
• Excellent stakeholder communication, facilitation and executive presentation skills