ERP Business Analyst

Location: Cincinnati, OH (Onsite) – Salary: $85,000–$115,000 annually, depending on experience and skills.

About the Role

Raymond Storage Concepts (RSC) is a leading provider of customized material handling solutions focused on helping customers optimize their warehouses, fleets, and operations. As an authorized Raymond sales and service center, RSC serves Ohio, Kentucky, Southeast Indiana, and West Virginia from its headquarters in Cincinnati and regional locations in Columbus and Louisville. The company is preparing for a migration from its current ERP platform, EBS Next, to Microsoft Business Central, and the ERP Business Analyst will play a key role in shaping that evolution.

Responsibilities

• Serve as a key subject matter expert for the ERP system and help teams understand how to use its capabilities effectively.
• Partner with departments across the organization to understand business processes, uncover inefficiencies, and identify opportunities for improvement.
• Help prepare for and support the planned transition from eBS Next to Microsoft Business Central.
• Translate business requirements into practical system and process solutions.
• Identify opportunities to automate, simplify, and standardize workflows through better use of ERP functionality.
• Support ERP configuration, enhancements, implementations, upgrades, testing, and troubleshooting.
• Investigate ERP issues, identify root causes, and coordinate solutions with internal teams, vendors, and technical resources.
• Develop database queries to support data requests, analysis, and system troubleshooting.
• Champion data quality and integrity by identifying inconsistencies and partnering with departments to address their root causes.
• Document business processes, system procedures, workflows, and ERP best practices.
• Support user training and help associates become more confident and capable ERP users.
• Evaluate how proposed system and process changes could impact other areas of the organization.
• Help drive change management and adoption as new functionality, processes, and systems are introduced.

Required Qualifications

• 4+ years of ERP Business Analyst experience or equivalent experience.
• Strong understanding of ERP systems and how they support business operations.
• Experience with business analysis, process improvement, system implementation, and/or system testing.
• Experience supporting change management and the adoption of new processes or ERP functionality.
• Strong analytical and problem‑solving skills.
• Ability to translate business needs into clear system requirements and practical solutions.
• Strong communication skills with the ability to work effectively with associates, leaders, vendors, and technical resources.
• Ability to manage multiple priorities and projects in a growing, evolving environment.

Preferred Qualifications

• Experience writing SQL queries and understanding database relationships.
• Strong project management experience, including coordinating timelines, priorities, deliverables, and cross‑functional stakeholders.
• Experience with Microsoft Business Central.
• Experience supporting an ERP implementation or migration.

Why This Role Is Different

This isn’t a position where you’ll simply maintain a system and respond to tickets. You’ll have the opportunity to understand how different areas of RSC operate, influence how processes are designed, help establish ERP best practices, and play an important role in a significant system transformation. For someone who loves systems, process improvement, problem‑solving, data, and working across a business, this is an opportunity to make a visible impact.

Benefits

• Competitive medical, dental, and vision benefits.
• Life and disability coverage.
• Company‑paid short‑term disability insurance.
• 401(k) retirement plan with company match.
• Paid Time Off and Volunteer Time Off.
• Employee Discount Program.
• Referral Bonus Program.
• A collaborative, competitive, and team‑oriented culture.
• Opportunity to make a meaningful impact as RSC continues to grow and evolve.