ERP Business Analyst

Core Focus: Process Owner Partnership

This role's primary value is its direct, sustained engagement with each department's process owner. The IT PBA will not wait for ticket submissions - they will proactively schedule working sessions with owners, embed in their workflows, and continuously refine reporting outputs to match evolving business needs.

Dashboard & Analytics Development

• Create and maintain a cross-departmental analytics dashboard ecosystem
• Design executive-summary landing views for each department
• Build and maintain a shared widget library
• Establish cross-departmental data standards for common metrics
• Implement multi-level drill-down paths
• Apply consistent visual design standards
• Build role-based access controls
• Ensure dashboards refresh automatically
• Build drill-down hierarchies
• Implement filtering and slicing controls
• Provide export capability
• Configure automated alerts and threshold notifications

Additional Key Responsibilities

• Develop and maintain custom reports, scripts, and data pipelines
• Build and manage database queries and data models
• Troubleshoot data discrepancies
• Document data models, ETL logic, metric definitions, and system configurations
• Present new dashboard capabilities with hands-on training
• Develop quick-reference user guides and short video walkthroughs
• Communicate project status and timelines
• Champion a data-driven culture

Required

• Bachelor's degree in Data Science, Statistics, Business Analytics, Information Systems, or a related analytics-focused field
• 3–5 years of experience in a data analytics, business intelligence, or reporting-focused role, preferably within a corporate BI team environment
• Demonstrated experience building dashboards with drill-down functionality in RoverBI/Informer5, Power BI, Tableau, or a comparable platform
• Experience conducting requirements-gathering sessions with non-technical stakeholders and translating outputs into technical specifications
• Strong data visualization skills with an understanding of chart selection, layout hierarchy, and user experience for operational dashboards
• Excellent written and verbal communication; able to present technical concepts clearly to department managers and executives
• High degree of initiative - comfortable proactively engaging process owners without waiting for formal requests

Core Competencies

Analytics & Technical Partnership & Communication - Dashboard design & drill-down architecture - Process owner engagement - Data modeling & query development - Requirements elicitation - RoverBI/Informer5 & BI platform proficiency - Stakeholder communication - KPI definition & metric logic - Training & change management - Visualization best practices - Cross-functional collaboration

Work Environment

• Office environment with regular interaction across production floor, quality, and service departments
• Prolonged computer work; extended hours may occur during dashboard launches or system deployments
• Scheduled meetings with process owners across all departments; strong time management required

About the Role

The ERP Business Analyst (ERP BA) is a dedicated analytics partnership role rather than a general IT function. You will work directly with process owners in every department to understand their workflows, define meaningful metrics, and deliver reporting they can rely on. You will own the full development lifecycle: stakeholder discovery, data modeling, dashboard design, drill-down build-out, and ongoing refinement based on user feedback.

Compensation

The compensation for this position is a combination of salary, medical, dental, and life insurance benefits along with a generous amount of paid time off. The annual salary for this role is $75,000-$108,000, based on skills and experience.

Qualifications

• Required: Bachelor's degree in Data Science, Statistics, Business Analytics, Information Systems, or a related analytics-focused field
• Preferred: 3–5 years of experience in a data analytics, business intelligence, or reporting-focused role, preferably within a corporate BI team environment
• Preferred: Demonstrated experience building dashboards with drill-down functionality in RoverBI/Informer5, Power BI, Tableau, or a comparable platform
• Preferred: Experience conducting requirements-gathering sessions with non-technical stakeholders and translating outputs into technical specifications
• Preferred: Strong data visualization skills with an understanding of chart selection, layout hierarchy, and user experience for operational dashboards
• Preferred: Excellent written and verbal communication; able to present technical concepts clearly to department managers and executives
• Preferred: High degree of initiative - comfortable proactively engaging process owners without waiting for formal requests