ERP Analyst

About the role

Trulite is looking for an ERP Analyst to support and grow our Envision team, playing a key role in connecting business needs with smart, effective system solutions.

Who You Are

You're an analytical problem solver who enjoys digging into system issues and finding practical, lasting solutions. You communicate clearly with both technical and non technical teams, stay organized across multiple priorities, and take ownership of projects from start to finish. You're comfortable gathering input from employees at every level of the organization and turning that input into real improvements.

What You Will Be Doing

• Serve as the primary functional resource and point of contact for the Envision module.
• Develop and maintain a strong understanding of Envision functionality and related business processes.
• Provide day-to-day system support, including problem analysis, troubleshooting, issue tracking, and resolution.
• Work directly with employees and business leaders to understand system issues, operational needs, and opportunities for improvement.
• Serve as a liaison between business users, functional resources, IT, developers, and third-party vendors.
• Gather, analyze, and document business and system requirements for enhancements, modifications, and new functionality.
• Coordinate and track system enhancements, upgrades, modifications, testing, and implementations.
• Assist with project planning, tracking, documentation, and follow-up to ensure assigned initiatives are completed successfully and on schedule.
• Develop and maintain system documentation, process documentation, standard operating procedures (SOPs), training guides, and other support materials.
• Develop and deliver system training for new and existing employees.
• Assist with user acceptance testing (UAT) and validation of new functionality, system changes, and upgrades.
• Identify recurring system or process issues and recommend long-term solutions and process improvements.
• Monitor open issues and projects and communicate status, risks, and required actions to appropriate stakeholders.
• Support data analysis, reporting, and system-related requests as needed.
• Maintain organized records of system changes, issues, resolutions, testing, and training.
• Partner with other ERP and IT team members to support broader business and technology initiatives.
• Travel is required based on business and project needs, including travel to Trulite locations for system implementations, training, operational support, and other ERP-related initiatives. The position will also include periods of remote/work-from-home responsibilities when on-site presence or travel is not required.

Skills You Bring

• Minimum of 3 years' experience with ERP, manufacturing, or order management systems
• Glass or aluminum industry experience is a strong plus
• Strong analytical and troubleshooting skills
• Excellent written and verbal communication
• Strong documentation and technical writing ability
• Experience developing and delivering training
• Strong organizational and time management skills
• Proficiency in Microsoft Excel, Word, and Outlook

Benefits

• Immediate access to health, dental, vision and life insurance benefits
• Short/long-term disability coverage
• Comprehensive wellness initiative with access to a progressive financial training program
• 401k employer match is 100% vested after one year
• Health Savings Account with employer match on both employee and family coverage, vested immediately at 100%

Pay

$75,000 – $85,000 / year